B2B Customer Service & Artwork Specialist

Imperial Textile; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Robust benefits package

Flexible scheduling

Relaxed office setting

Job summary

Imperial Textile in Buffalo, NY is seeking a Customer Service professional working with Graphics and Artwork. This role involves assisting B2B customers via phone and email, resolving artwork issues, and ensuring timely order processing.

The ideal candidate will have previous customer service experience, knowledge of Adobe Illustrator and Photoshop, and strong attention to detail. Competitive wages and a robust benefits package are offered, along with a supportive work environment.

Qualifications

• Previous customer service experience in an office setting.
• Experience with Adobe Illustrator and Photoshop.
• Experience with vector artwork.

Responsibilities

• Assist B2B customers via phone and email.
• Resolve artwork issues.
• Enter, verify, and process orders.
• Assure orders ship on time.

Skills

Customer service experience

Adobe Illustrator

Photoshop

Vector artwork

Attention to detail

Sales experience

Job description

Imperial Textile in Buffalo, NY is seeking a Customer Service professional working with Graphics and Artwork. This role involves assisting B2B customers via phone and email, resolving artwork issues, and ensuring timely order processing.

The ideal candidate will have previous customer service experience, knowledge of Adobe Illustrator and Photoshop, and strong attention to detail. Competitive wages and a robust benefits package are offered, along with a supportive work environment.