B2B Credit & Collections Analyst

Carrier Enterprise; Carrollton (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Time Off

401(k) Match

Job summary

Carrier Enterprise, a premier HVAC distributor with 200+ locations, is seeking a Credit Analyst to manage a portfolio of accounts, perform daily collections activities, and ensure compliance with credit policies. You will collaborate with credit, sales, and operations teams to resolve discrepancies and improve financial performance.

The role emphasizes outbound and inbound collections, DSO targets, and accurate payment processing, with opportunities for growth within the credit function and

Qualifications

• Bachelor’s degree in finance, Accounting, or a related field.
• Experience in B2B collections or a related role with high call volume.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to manage multiple priorities and deadlines effectively.
• Ability to analyze financial data, identify trends, and develop effective solutions.
• Goal-oriented with a focus on achieving targets related to collections and accounts receivable.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Familiarity with AR systems and order management processes is a plus.

Responsibilities

• Manage a portfolio of accounts to achieve monthly and quarterly collections goals.
• Conduct regular follow-ups on accounts aged over 30 days, including 90+ days, aiming to reduce over-90-day balances to <2%.
• Make outbound and take inbound calls to resolve balances and maintain customer relationships.
• Assist in maintaining targets for DSO, aging, unapplied cash, and credit balance reductions.
• Document all interactions, disputes, and resolutions using external platforms.
• Develop action plans for aged accounts over 90 days and elevate bad debt to Credit Manager.
• Ensure compliance with company credit policies and procedures, audits.
• Assist Credit Managers with tax adjustments, credit reviews, and job account setup.
• Participate in training to improve credit and collections skills.
• Ensure timely and accurate processing of EFT and check payments.
• Maintain strong relationships with customers and internal teams to resolve issues promptly.
• Other duties as assigned.

Skills

B2B collections experience

Customer communication

Multitasking

Financial data analysis

Goal-oriented

MS Office (Excel/Word/Outlook)

AR systems familiarity

Education

Bachelor’s degree in finance/Accounting

Tools

AR systems

Order management systems

E‑Commerce platforms

Job description

Carrier Enterprise, a premier HVAC distributor with 200+ locations, is seeking a Credit Analyst to manage a portfolio of accounts, perform daily collections activities, and ensure compliance with credit policies. You will collaborate with credit, sales, and operations teams to resolve discrepancies and improve financial performance.

The role emphasizes outbound and inbound collections, DSO targets, and accurate payment processing, with opportunities for growth within the credit function and