B2B Credit & Collections Specialist

Emsl-Analytical,-Inc; Indianapolis (IN); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Holiday pay

Flexible spending account

Job summary

EMSL Analytical, Inc. in Indianapolis, IN is seeking a Credit and Collections Representative to perform business-to-business collections in a hands-on role.

You will contact delinquent customer accounts, maintain files, research discrepancies, and process payments while coordinating with management for payment plans. The ideal candidate has a high school diploma, at least three years of B2B collections experience, strong MS Office skills, and excellent written and verbal communication.

Qualifications

• High School diploma or GED equivalent.
• Minimum of three years’ experience in business to business collections is required.
• Excellent written and verbal communication skills with the ability to interact professionally with clientele.
• Able to work in a high volume environment.
• Effective time management, organizational skills, and the ability to multi-task and prioritize with minimal assistance.

Responsibilities

• Performing business to business collections by contacting delinquent customer accounts.
• Maintaining customer files.
• Researching billing and payment discrepancies.
• Process credit card and ACH payments.
• Assist with setting up payment schedules as needed per manager's approval.
• Provide customers with reports, invoices and statements when requested.

Skills

Written communication

Verbal communication

Problem solving

Time management

Teamwork

Education

High School diploma or GED

Tools

MS Office

Job description

EMSL Analytical, Inc. in Indianapolis, IN is seeking a Credit and Collections Representative to perform business-to-business collections in a hands-on role.

You will contact delinquent customer accounts, maintain files, research discrepancies, and process payments while coordinating with management for payment plans. The ideal candidate has a high school diploma, at least three years of B2B collections experience, strong MS Office skills, and excellent written and verbal communication.