Credit Analyst

Carrier Enterprise; Carrollton (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Time Off

401(k) Match

Job summary

Carrier Enterprise, a premier HVAC distributor with 200+ locations, is seeking a Credit Analyst to manage a portfolio of accounts, perform daily collections activities, and ensure compliance with credit policies. You will collaborate with credit, sales, and operations teams to resolve discrepancies and improve financial performance.

The role emphasizes outbound and inbound collections, DSO targets, and accurate payment processing, with opportunities for growth within the credit function and

Qualifications

• Bachelor’s degree in finance, Accounting, or a related field.
• Experience in B2B collections or a related role with high call volume.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to manage multiple priorities and deadlines effectively.
• Ability to analyze financial data, identify trends, and develop effective solutions.
• Goal-oriented with a focus on achieving targets related to collections and accounts receivable.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Familiarity with AR systems and order management processes is a plus.

Responsibilities

• Manage a portfolio of accounts to achieve monthly and quarterly collections goals.
• Conduct regular follow-ups on accounts aged over 30 days, including 90+ days, aiming to reduce over-90-day balances to <2%.
• Make outbound and take inbound calls to resolve balances and maintain customer relationships.
• Assist in maintaining targets for DSO, aging, unapplied cash, and credit balance reductions.
• Document all interactions, disputes, and resolutions using external platforms.
• Develop action plans for aged accounts over 90 days and elevate bad debt to Credit Manager.
• Ensure compliance with company credit policies and procedures, audits.
• Assist Credit Managers with tax adjustments, credit reviews, and job account setup.
• Participate in training to improve credit and collections skills.
• Ensure timely and accurate processing of EFT and check payments.
• Maintain strong relationships with customers and internal teams to resolve issues promptly.
• Other duties as assigned.

Skills

B2B collections experience

Customer communication

Multitasking

Financial data analysis

Goal-oriented

MS Office (Excel/Word/Outlook)

AR systems familiarity

Education

Bachelor’s degree in finance/Accounting

Tools

AR systems

Order management systems

E‑Commerce platforms

Job description

Job Description

Credit Analyst Position at Carrier Enterprise, LLC| Carrolton, TX

Introduction

Company Description

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet or exceed our customers' HVAC/R needs.

Position Overview:
We are seeking a Credit Analyst to join our dynamic team. The ideal candidate will bring experience in B2B collections, including both outbound and inbound calls, and a keen interest in growing within the credit and collections field. As a Credit Analyst, you will be responsible for managing a portfolio of accounts, performing daily collections activities, and ensuring compliance with company credit policies. You will also collaborate with internal teams, including credit, sales, and operations, to resolve account discrepancies and improve overall financial performance.

Responsibilities:

• Account Management & Collections:
• Manage a portfolio of accounts to achieve monthly and quarterly collections goals.
• Conduct regular follow-ups on accounts aged over 30 days, with a focus on accounts 90+ days past due, aiming to reduce balances in the over-90-day category to less than 2%.
• Make outbound and take inbound calls to resolve outstanding balances, maintain customer relationships, and ensure timely payment.
• Assist in maintaining monthly targets for Days Sales Outstanding (DSO), aging, unapplied cash, and Miscellaneous credit balance reductions.
• Document all interactions, disputes, and resolutions using external platforms.
• Develop action plans for aged accounts over 90 days and elevate potential bad debt to the Credit Manager.
• Ensure compliance with all company credit policies and procedures, as well as internal and external audits.
• Assist Credit Managers with special projects as needed, including tax adjustments, credit reviews, and job account setup.
• Participate in ongoing training to continuously improve credit and collections skills and knowledge.
• Ensure the timely and accurate processing of payments, including Electronic Funds Transfer (EFT) and check deposits.
• Maintain strong relationships with customers and internal teams to ensure issues are handled professionally and promptly.
• Other Duties as Assigned.

Qualifications:

• Bachelor’s degree in finance, Accounting, or a related field (preferred).
• Prior experience in B2B collections or a related role, including handling a high volume of outbound and inbound calls (required).
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to manage multiple priorities and deadlines effectively.
• Ability to analyze financial data, identify trends, and develop effective solutions.
• Goal-oriented with a focus on achieving targets related to collections and accounts receivable.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Familiarity with AR systems and order management processes is a plus.

Additional Information:

• Safety: Ensure adherence to all safety practices and guidelines within the workplace.
• Ethics: Demonstrate integrity and follow all company policies and ethical guidelines.
• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com .
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Qualifications:

• Bachelor’s degree in finance, Accounting, or a related field (preferred).
• Prior experience in B2B collections or a related role, including handling a high volume of outbound and inbound calls (required).
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to manage multiple priorities and deadlines effectively.
• Ability to analyze financial data, identify trends, and develop effective solutions.
• Goal-oriented with a focus on achieving targets related to collections and accounts receivable.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Familiarity with AR systems and order management processes is a plus.

Additional Information:

• Safety: Ensure adherence to all safety practices and guidelines within the workplace.
• Ethics: Demonstrate integrity and follow all company policies and ethical guidelines.

Status

Full-Time

Company

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