B2B Collections Specialist – Incentive Eligible

worldpay; Cincinnati (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Monthly incentive

Job summary

Worldpay, a leading payments company, seeks a Collections Advisor (B2B) to join its Finance Shared Services team in Cincinnati. You will contact customers, resolve past-due balances, and negotiate payment plans while upholding a customer-friendly approach.

You will monitor outstanding balances, handle billing questions, record updates, and support teammates with accounting tasks. A high school diploma and experience with B2B collections, Salesforce, and Microsoft Office are preferred.

Qualifications

• High school diploma or GED is required.
• Experience in B2B collections is preferred.
• Proficient with Microsoft Office; Salesforce experience a plus.
• Strong verbal and written communication.

Responsibilities

• Contact customers to resolve past-due accounts via calls and emails.
• Monitor accounts and propose payment solutions.
• Answer billing questions and provide timely resolutions.
• Record payments and updates in systems.
• Collaborate with teammates on related tasks.

Skills

B2B collections

Communication skills

Teamwork

Problem solving

Microsoft Office

Salesforce

Education

High school diploma or GED

Tools

Billing/Collections software

Job description

Worldpay, a leading payments company, seeks a Collections Advisor (B2B) to join its Finance Shared Services team in Cincinnati. You will contact customers, resolve past-due balances, and negotiate payment plans while upholding a customer-friendly approach.

You will monitor outstanding balances, handle billing questions, record updates, and support teammates with accounting tasks. A high school diploma and experience with B2B collections, Salesforce, and Microsoft Office are preferred.