B2B Collections Specialist

CFS; Winter Park (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

CFS in Winter Park, FL is seeking a B2B Collections Specialist to manage a portfolio of commercial accounts, performing proactive outreach on past‑due invoices and supporting healthy cash flow. You will work closely with Sales, Credit, Billing, and Cash Application teams to ensure timely collections and accurate recordkeeping.

In this role, you will review AR aging, monitor terms, resolve discrepancies, and maintain documentation of collection activity while contributing to process improvements.

Qualifications

• 1+ year of B2B commercial collections or accounts receivable experience.
• Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals.
• Strong communication skills with working knowledge of Excel, Word, and Outlook.

Responsibilities

• Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past‑due invoices.
• Review AR aging, monitor credit limits and payment terms, and identify at‑risk accounts to support DSO reduction.
• Research and resolve invoice discrepancies, including short‑pays, pricing issues, tax questions, and PO mismatches.
• Communicate via email and phone with business customers regarding statements, reconciliations, and account status.
• Collaborate with cross‑functional teams and maintain accurate documentation of collection activity.

Skills

B2B collections

Accounts receivable

Excel

Outlook

Communication

Tools

Excel

Word

Outlook

Job description

Compensation: $22.00–$26.00/hour

Location: Winter Park, FL | Fully Onsite

Why This Opportunity Stands Out

This B2B Collections Specialist opportunity offers the chance to join a long‑established, nationwide distributor serving commercial and retail partners across the United States. The organization is known for professionalism, accuracy, and strong operational processes, providing a structured environment where a B2B Collections Specialist can succeed and grow. The B2B Collections Specialist will work closely with Sales, Credit, Billing, and Cash Application teams while managing a portfolio of commercial accounts. This role offers visibility across the business and meaningful ownership within a well‑defined, process‑driven accounts receivable function. As a B2B Collections Specialist, you’ll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity for a B2B Collections Specialist who enjoys problem‑solving, communication, and accountability. If you’re a B2B Collections Specialist seeking stability, collaboration, and long‑term growth within a respected organization, this role offers a strong and reliable career path.

Key Responsibilities Of The B2B Collections Specialist

• Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past‑due invoices as the B2B Collections Specialist
• Review AR aging, monitor credit limits and payment terms, and identify at‑risk accounts to support DSO reduction as the B2B Collections Specialist
• Research and resolve invoice discrepancies, including short‑pays, pricing issues, tax questions, and PO mismatches as the B2B Collections Specialist
• Communicate via email and phone with business customers regarding statements, reconciliations, and account status as the B2B Collections Specialist
• Collaborate with cross‑functional teams and maintain accurate documentation of collection activity as the B2B Collections Specialist

Qualifications For The B2B Collections Specialist

• 1+ year of B2B commercial collections or accounts receivable experience
• Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals
• Strong communication skills with working knowledge of Excel, Word, and Outlook

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