B2B Collections Specialist — Aviation Finance

BBA Aviation; Orlando (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

BBA Aviation is seeking a candidate for a B2B credit control role located in downtown Orlando. This position requires strong communication, organizational, and computer skills, along with experience in collections.

The successful applicant will follow up on overdue balances, maintain customer records, and ensure high levels of customer service while managing various administrative tasks.

A college degree and relevant work experience are necessary to thrive in this fast-paced environment.

Responsibilities

• Follow up on old/past due balances, including sending dunning letters.
• Maintain/update customer contact in collection tool.
• Route unresolved issues to relevant authority in BU/Regional Finance.
• Review and validate invoice adjustments for action.
• Conduct data and process analysis.
• Promote and provide exceptional customer service.
• Perform activity level work as needed.

Skills

Strong communications skills

Strong organizational skills

Strong interpersonal skills

Competent in Microsoft Office Suite

Ability to maintain accuracy and flexibility

Ability to prioritize and handle multiple tasks

Education

Associate’s Degree (A.A.) or equivalent from two-year college

Minimum 2 years’ experience in business-to-business collections

Minimum 3 years of related experience and/or training

Job description

BBA Aviation is seeking a candidate for a B2B credit control role located in downtown Orlando. This position requires strong communication, organizational, and computer skills, along with experience in collections.

The successful applicant will follow up on overdue balances, maintain customer records, and ensure high levels of customer service while managing various administrative tasks.

A college degree and relevant work experience are necessary to thrive in this fast-paced environment.