B2B Collections Specialist

Creative Financial Staffing, LLC; Moon Township (Allegheny County); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Training & professional development

Supportive leadership

Opportunities for growth

Onsite work

Job summary

Creative Financial Staffing, LLC is seeking a for a B2B Collections Specialist in Moon Township, PA. This full-time, onsite role focuses on managing a portfolio of commercial customer accounts and proactively following up on outstanding balances.

You will review aging reports, investigate discrepancies, and coordinate with Sales, Credit, Billing, and Cash Application teams to resolve issues while maintaining detailed records of all communications and collection activity.

Qualifications

• 1+ year of B2B Collections, Commercial Collections, or Accounts Receivable experience.
• Experience working with purchase orders, customer payment terms, credits, chargebacks, and account reconciliations.
• Strong communication skills and proficiency with Microsoft Excel, Outlook, and Word.
• Strong attention to detail with the ability to prioritize tasks and manage multiple customer accounts.

Responsibilities

• Manage a portfolio of commercial customer accounts and proactively follow up on outstanding balances.
• Review aging reports, investigate account discrepancies, and resolve payment issues.
• Communicate with customers regarding payment status, account reconciliations, and collection efforts.
• Partner with Sales, Credit, Billing, and Cash Application teams to resolve account concerns.
• Maintain accurate records of customer communication, payment commitments, and collection activity.

Skills

B2B collections experience

Excel

Communication skills

Attention to detail

Time management

Tools

Microsoft Excel

Outlook

Word

Job description

B2B Collections Specialist

Moon Twp, PA 15108
Full-Time | Onsite
$55,000-$60,000

Why This Opportunity Stands Out

• Join a financially stable, nationally recognized distributor with decades of success and a strong industry reputation.

• Work for a company that values employee tenure, teamwork, and professional development.

• Gain exposure to multiple areas of finance, including Accounts Receivable, Credit, Billing, and Customer Account Management.

• Receive training, guidance, and opportunities for professional growth from a supportive leadership team.

• Take on a highly visible role where your work directly impacts cash flow, customer relationships, and overall business success.

B2B Collections Specialist Key Responsibilities

• Manage a portfolio of commercial customer accounts and proactively follow up on outstanding balances.

• The B2B Collections Specialist will review aging reports, investigate account discrepancies, and resolve payment issues.

• Communicate with customers regarding payment status, account reconciliations, and collection efforts.

• The B2B Collections Specialist will partner with Sales, Credit, Billing, and Cash Application teams to resolve account concerns.

• Maintain accurate records of customer communication, payment commitments, and collection activity.

Qualifications of the B2B Collections Specialist Role

• 1+ year of B2B Collections, Commercial Collections, or Accounts Receivable experience.

• Experience working with purchase orders, customer payment terms, credits, chargebacks, and account reconciliations.

• Strong communication skills and proficiency with Microsoft Excel, Outlook, and Word.

• Strong attention to detail with the ability to prioritize tasks and manage multiple customer accounts.

The Ideal B2B Collections Specialist Candidate

The ideal candidate enjoys building professional relationships, resolving payment issues, and taking ownership of a customer account portfolio. This is a great opportunity for someone who wants to continue developing their collections and accounts receivable experience in a collaborative, team-oriented environment.