B2B AR Analyst: Collections & Non-Standard Billing

Shutterstock; Richmond (VA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Equal Opportunity Employer

Job summary

Shutterstock is seeking a detail-oriented Accounts Receivable Analyst to support B2B collections, customer portal and dispute management, and finance operations for non-standard customer agreements. This role manages an assigned portfolio of customer receivables while supporting the financial administration of complex agreements, including customer setup, manual billing, and billing schedules.

The AR Analyst will partner with Sales, Customer Success, Billing, and General Accounting to resolve

Qualifications

• Minimum 3 years of experience in Accounts Receivable, B2B Collections, Billing, Finance Operations, or related function.
• Working knowledge of the order-to-cash process, including billing, collections, disputes, and purchase orders.
• Experience working with Salesforce and/or Tesorio preferred.
• Strong analytical and reconciliation skills with attention to detail.
• Ability to interpret customer agreements and translate terms into billing schedules.

Responsibilities

• Drive cash collections and resolve past-due balances for a portfolio of B2B accounts.
• Research and resolve invoice disputes and billing issues delaying payment.
• Manage portal submissions and PO/billing exceptions across systems.
• Collaborate with Sales, Customer Success, Billing, and Finance to resolve receivables and issues.
• Support AR reporting and KPIs including aging, DSO and collections performance.
• Assist in SOX controls and month-end close activities.

Skills

Accounts Receivable

B2B Collections

Financial Analysis

Excel

Communication

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

Salesforce

Tesorio

Job description

Shutterstock is seeking a detail-oriented Accounts Receivable Analyst to support B2B collections, customer portal and dispute management, and finance operations for non-standard customer agreements. This role manages an assigned portfolio of customer receivables while supporting the financial administration of complex agreements, including customer setup, manual billing, and billing schedules.

The AR Analyst will partner with Sales, Customer Success, Billing, and General Accounting to resolve