B2B Account Manager — Growth & Retention (Hybrid, Flex)

Tech Sales Jobs; Centennial (CO); Híbrido; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Paid time off

Dental insurance

Vision insurance

401(k) matching

Life insurance

Flexible schedule

Guaranteed base with sales and retain‑

Car allowance

Descripción de la vacante

City Wide Facility Solutions seeks an Account Manager in Colorado to manage outside B2B client relationships within a franchise location. The role focuses on retention, expansion, and delivering City Wide building solutions with a strong emphasis on client satisfaction.

You will coordinate service strategies, negotiate contracts, manage contractor relationships, and ensure quality via site inspections. This hybrid, full‑time position requires daily local travel and a proven track record in

Formación

• 2+ years outside B2B account management experience.
• 2+ years track record of client retention with goals and metrics.
• Highly detail‑oriented with excellent follow‑through.
• Positive and outgoing personality with strong relationship building.
• Excellent verbal and strong written communication skills.
• Proficient in Microsoft Office and knowledge of CRM database.
• Ability to travel daily to client locations locally.

Responsabilidades

• Manage all aspects of assigned client relationships including retention, expansion, and diversification of City Wide building solutions.
• Formulate and manage an effective service strategy and schedule tailored to each client.
• Negotiate and enter into agreements for additional services including pricing, staffing, and logistics.
• Oversee Contractor relationships: interview/hire, negotiate terms, manage agreements and compliance.
• Ensure quality and client satisfaction through inspections and timely follow‑through.
• Supervise Night Managers and ensure services are performed correctly per client strategy.
• Communicate client issues with Contractors and Director of Operations; address issues promptly.
• Use City Wide’s CRM to perform client inspections and schedule activities.
• Update and maintain BIS, FSM Summary Sheets, and Exhibit A’s; ensure MSDS labels are correct.

Conocimientos

Account management

Relationship building

Communication skills

Time management

Travel readiness

Herramientas

Microsoft Office

CRM software

Descripción del empleo

City Wide Facility Solutions seeks an Account Manager in Colorado to manage outside B2B client relationships within a franchise location. The role focuses on retention, expansion, and delivering City Wide building solutions with a strong emphasis on client satisfaction.

You will coordinate service strategies, negotiate contracts, manage contractor relationships, and ensure quality via site inspections. This hybrid, full‑time position requires daily local travel and a proven track record in