B2B Account Director (ABM Focus)

twentysix; El Segundo (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

twentysix is seeking a Senior Client Services lead to manage top SaaS and professional services accounts in a fast-paced agency setting. You will own the client relationship, drive cross-channel strategies, and lead multidisciplinary teams to deliver integrated campaigns that align with revenue goals.

In this role you will analyze CRM/analytics data, translate insights into action, and present to VP/C-suite stakeholders while mentoring 1–2 junior team members and ensuring profitability.

Qualifications

• 5-7 years experience managing client relationships across SaaS, professional services, or other complex solution categories in an agency environment
• 3+ years of B2B client management experience
• Strategic experience executing digital marketing strategies across search, social, and email channels
• Experience managing full-funnel digital campaigns with long buying cycles and multiple decision-makers
• Understanding of the B2B sales cycle, funnel stages, and alignment to revenue KPIs
• Experience leveraging CRM and intent data platforms to inform strategy and reporting
• Ability to translate complex paid media and attribution results into clear insights for VP and C-suite stakeholders
• Analytical and logical; strong strategic marketing skills
• Experience managing multiple enterprise-sized clients with combined media budgets >$80M
• Ability to work in a team structure and lead a team
• Energetic attitude and passion for the career
• Strong prioritization and multi-tasking under deadline pressure
• Bachelor’s degree in Marketing, Communications, or related field

Responsibilities

• Managing the client relationship and act as the lead point of contact for all client requests
• Seeking opportunities to advance the client relationship and identify new business opportunities
• Developing a deep understanding of each client’s business, category, market, buying committee, ICP
• Proactively bringing strategic and innovative ideas to client engagements with cross-channel dynamics
• Owning all aspects of the statement of work and renewals
• Leading weekly client status calls and quarterly business reviews
• Overseeing development of integrated marketing plans across Social, Programmatic, YouTube, etc.
• Interpreting data from analytics and CRM/MAP platforms to assess paid media performance and drive growth
• Managing overall account profitability and tracking agency hours
• Collaborating with Strategy, Creative, Media Channel, and Martech teams to implement full-funnel campaigns
• Quality control for all deliverables
• Develop and motivate account team members; potential to manage 1-2 people

Skills

Client relationship management

Digital marketing strategy

Full-funnel campaigns

Cross-functional collaboration

Analytical thinking

Team leadership

Time management

Enterprise client management

Strategic thinking

Education

Bachelor’s degree in Marketing, Communications, or related field

Tools

Salesforce

HubSpot

6sense

Demandbase

Marketo

Pardot

GA4

Job description

You Will Be

• Managing the client relationship and act as the lead point of contact for all client requests

• Seeking opportunities to advance the client relationship and identify new business opportunities

• Developing a deep understanding of each client’s business, category, market, buying committee, competitive landscape, and ideal customer profile (ICP)

• Proactively bringing strategic and innovative ideas to client engagements based on working with Wpromote specialists and understanding cross-channel marketing dynamics

• Owning all aspects of the statement of work – including management of deliverables, drafting new versions during renewal periods and change orders when required

• Leading weekly client status calls, quarterly business reviews, and other client meetings

• Overseeing the development of integrated marketing plans across multiple channels (Social, Programmatic, YouTube, etc)

• Interpreting data from analytics and CRM/MAP platforms (e.g. GA4, Salesforce, 6sense, Demandbase, Marketo, Pardot, HubSpot, etc.) to assess paid media performance, ensure alignment with client goals, and identify opportunities to drive down-funnel engagement and growth

• Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities

• Collaborating with Strategy, Creative, Media Channel, and Martech teams to implement full-funnel campaigns that drive qualified pipeline and measurable revenue impact

• Serving as quality control for all deliverables

• Develop and motivate account team members. Potential to manage 1-2 people directly.

You Must Have

• 5-7 years experience managing client relationships across SaaS, professional services, or other complex solution categories in an agency environment

• 3+ years of B2B client management experience

• Strategic experience executing digital marketing strategies across search (paid and organic), social media, and email channels

• Experience managing full-funnel digital campaigns (awareness through sales enablement) with long buying cycles and multiple decision-makers

• An understanding of the B2B sales cycle, funnel stages (MQA to closed/won), and the ability to align marketing programs to revenue KPIs

• Experience leveraging CRM and intent data platforms (e.g., Salesforce, HubSpot, 6sense, Demandbase) to inform strategy and reporting

• The ability to translate complex paid media and attribution results into clear insights for VP and C-suite client stakeholders

• Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc)

• Experience in successfully managing multiple enterprise-sized clients simultaneously with combined media budgets of >$80M

• The ability to work in a "team structure" that fosters collaboration

• An energetic attitude and passion about your career

• Strong ability to prioritize and manage multiple tasks and projects simultaneously, and work under pressure to meet deadlines

• Solid and proven ability to help lead a team

• Bachelor’s degree in Marketing, Communications, or related field

Nice to Have

• Familiarity with multi-touch attribution and media mix modeling