Azure Application Support Lead — Hybrid, Long-Term

Stravexa Private Limited

New Jersey

Hybrid

USD 120,000 - 160,000

Full time

3 days ago
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Job summary

STAFFXPERT LLC is seeking a Lead Azure Application Support Engineer to provide hands-on production support for Azure-based enterprise applications. This role focuses on complex troubleshooting, incident resolution, and technical leadership across distributed support teams.

The ideal candidate has strong Azure expertise, experience with PaaS services, Application Insights, Azure Monitor, and KQL, and can guide onshore and offshore teams through incidents and releases while improving monitoring

Qualifications

  • Strong hands-on experience supporting Azure-based enterprise applications in production.
  • Ability to troubleshoot across multiple application and infrastructure layers.
  • Experience with Azure PaaS, Application Insights, Azure Monitor, and KQL.
  • Excellent communication and leadership abilities.

Responsibilities

  • Lead investigation and resolution of complex production issues across Azure-based applications.
  • Troubleshoot across UI, services, APIs, integrations, databases, networking, and Azure PaaS.
  • Utilize Azure Application Insights, Azure Monitor, and KQL to diagnose performance issues.
  • Coordinate major incidents and root cause analyses.
  • Provide technical guidance to distributed support teams.
  • Collaborate with development on releases and production fixes.
  • Improve monitoring, processes, documentation, reliability, and team effectiveness.
  • Partner with stakeholders to maintain stability and user experience.

Skills

Azure expertise
Production support
Incident management
Leadership
KQL
Azure PaaS
Communication
Troubleshooting

Education

Bachelor's degree in Computer Science

Tools

Azure Monitor
Application Insights

Job description

STAFFXPERT LLC is seeking a Lead Azure Application Support Engineer to provide hands-on production support for Azure-based enterprise applications. This role focuses on complex troubleshooting, incident resolution, and technical leadership across distributed support teams.

The ideal candidate has strong Azure expertise, experience with PaaS services, Application Insights, Azure Monitor, and KQL, and can guide onshore and offshore teams through incidents and releases while improving monitoring

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