AZ - Inside Sales Representative - Industrial Distribution - Tempe, AZ

SunSource Company; Tempe (AZ); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Ryan Herco Flow Solutions, a SunSource company, is seeking an experienced Inside Sales Representative to deliver outstanding customer service, process orders, and drive sales. You will handle customer calls, prepare quotes, and coordinate with Outside Sales to manage accounts from Tempe, AZ.

The role emphasizes problem solving, empathy, accurate data entry in the ACS system, and the ability to learn products quickly.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns, demonstrates empathy, and moves customers toward commitment.
• Excellent people skills; interacts well with a wide range of people.
• Organized and detail-oriented; fast learner; goal oriented.
• Excellent written and oral communication skills; proficient with MS Office.
• Must be able to type 40 WPM.

Responsabilités

• Provides excellent customer service by answering calls, solving problems, entering orders and follow-up.
• Maximizes customer contact on the phone by turning inquiries into orders; suggests accessories or replacements.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure account management and customer service.
• Supports Outside Sales in implementing sales and marketing plans.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Connaissances

Customer service

Sales experience

Communication skills

Typing 40 WPM

MS Office

Outils

ACS system

Description du poste

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.

In this position, you will:

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required.
• Updates and maintains database

Requirements:

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail-oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self-motived, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy #rhfsassc