AWS Production Support Engineer – Federal Payments

United Global Technologies, Inc.; Richmond (VA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

United Global Technologies, Inc. is seeking a Production Support Engineer to support the MTF-PM payment cycle and AWS-based production operations. You will monitor workflows, troubleshoot failures, and ensure timely payment processing.

The role requires 3+ years in production support and hands-on AWS experience, including Glue, Lambda, Step Functions, S3, CloudWatch and QuickSight. Familiarity with Deltek Costpoint is a plus.

Qualifikationen

• 3+ years in production support or cloud operations.
• Hands-on AWS data/ops tools experience.
• Experience with batch processing and file-based integrations.
• Experience with Deltek Costpoint or similar ERP/payment systems.
• Strong SQL and Python for troubleshooting.

Aufgaben

• Monitor and execute MTF-PM payment-cycle workflows using AWS services.
• Support data aggregation, reporting, and file-based integrations.
• Handle Deltek Costpoint voucher loads and payments.
• Troubleshoot file transfers and failed workflows.
• Monitor CloudWatch, QuickSight dashboards, and SPICE refreshes.
• Document incidents, root causes, and communicate status.
• Advance automation of the payment cycle with AWS Step Functions.

Kenntnisse

SQL

Python

Troubleshooting

Incident management

Documentation

Communication

Production support

Tools

AWS Glue

AWS Lambda

AWS Step Functions

AWS S3

AWS CloudWatch

AWS QuickSight

Deltek Costpoint

Jobbeschreibung

United Global Technologies, Inc. is seeking a Production Support Engineer to support the MTF-PM payment cycle and AWS-based production operations. You will monitor workflows, troubleshoot failures, and ensure timely payment processing.

The role requires 3+ years in production support and hands-on AWS experience, including Glue, Lambda, Step Functions, S3, CloudWatch and QuickSight. Familiarity with Deltek Costpoint is a plus.