Developer Sr W2 Federal

United Global Technologies, Inc.; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

United Global Technologies, Inc. is seeking a Production Support Engineer to support the MTF-PM payment cycle and AWS-based production operations. You will monitor workflows, troubleshoot failures, and ensure timely payment processing.

The role requires 3+ years in production support and hands-on AWS experience, including Glue, Lambda, Step Functions, S3, CloudWatch and QuickSight. Familiarity with Deltek Costpoint is a plus.

Qualifications

• 3+ years in production support or cloud operations.
• Hands-on AWS data/ops tools experience.
• Experience with batch processing and file-based integrations.
• Experience with Deltek Costpoint or similar ERP/payment systems.
• Strong SQL and Python for troubleshooting.

Responsibilities

• Monitor and execute MTF-PM payment-cycle workflows using AWS services.
• Support data aggregation, reporting, and file-based integrations.
• Handle Deltek Costpoint voucher loads and payments.
• Troubleshoot file transfers and failed workflows.
• Monitor CloudWatch, QuickSight dashboards, and SPICE refreshes.
• Document incidents, root causes, and communicate status.
• Advance automation of the payment cycle with AWS Step Functions.

Skills

SQL

Python

Troubleshooting

Incident management

Documentation

Communication

Production support

Tools

AWS Glue

AWS Lambda

AWS Step Functions

AWS S3

AWS CloudWatch

AWS QuickSight

Deltek Costpoint

Job description

No subcontracting allow, W-2 and represent yourself, must past background check and US Citizen OR GC.

Production Support Engineer – MTF-PM Payment Cycle

Seeking a Production Support Engineer to support the MTF-PM payment cycle and production operations in AWS. The role is responsible for monitoring and executing production workflows, troubleshooting failures, supporting system and file integrations, and ensuring payment-cycle processing completes accurately and on schedule.

Responsibilities

• Monitor and execute scheduled MTF-PM payment-cycle workflows, including AWS Glue jobs, Lambda functions, Step Functions, and file-based integrations.
• Support key payment-cycle activities including data aggregation, report generation, job reruns/recovery, production validations, voucher processing, and payment-file generation.
• Support integrations with Deltek Costpoint, including voucher loads and payment-related processing.
• Monitor and troubleshoot inbound/outbound file transfers and investigate missing, delayed, or failed files.
• Monitor production processing using AWS CloudWatch logs, metrics, and alerts and troubleshoot failed or delayed workflows.
• Monitor and troubleshoot Amazon QuickSight dashboards, datasets, and SPICE refreshes.
• Perform production troubleshooting and validation using SQL, Python, application logs, and AWS tools.
• Follow and maintain runbooks/SOPs, document incidents and root causes, and communicate production status and issues to stakeholders.
• Support continued automation and orchestration of the payment cycle using AWS Step Functions.

Required Qualifications

• 3+ years of experience in production support, application support, or cloud operations.
• Hands-on experience with AWS Glue, Lambda, Step Functions, S3, CloudWatch, and QuickSight/SPICE.
• Experience supporting batch processing, scheduled workflows, and file-based integrations.
• Experience supporting or integrating with enterprise applications such as Deltek Costpoint or similar ERP/payment systems.
• Strong SQL skills and working knowledge of Python for troubleshooting and operational support.
• Strong troubleshooting, incident-management, communication, and documentation skills.

Need someone from one of these areas.

Locations

• Asheville, NC
• Charleston, WV
• Knoxville, TN
• Roanoke, VA
• Harrisonburg, VA
• Winston-Salem, NC
• Greenville, SC
• Richmond, VA
• Norfolk / Virginia Beach, VA
• Raleigh / Durham, NC