AWS L2 Production Support: Cloud Reliability & Automation

System One, Inc.; Lafayette (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

System One, Inc. is seeking an L2 Production Support Specialist with AWS to support and optimize cloud operations across a complex environment.

The role emphasizes securing highly available infrastructure, governance-aligned design, and proactive monitoring. You will design cloud solutions, build governance dashboards, automate tasks with scripting, and participate in incident response and on-call activities to maintain platform reliability.

Qualifications

• 2+ years of experience supporting production environments in AWS.
• Experience with AWS services: EC2, VPC, IAM, S3, Route 53, CloudWatch, CloudTrail, ELB, EBS, SQS, AMIs, and AWS CLI.

Responsibilities

• Support and enhance cloud operations across a multi-cloud environment ensuring highly available, scalable, and secure infrastructure.
• Design, implement, and support cloud solutions in line with governance standards.
• Monitor production environments, develop dashboards, and generate compliance reports.
• Automate tasks using Python, PowerShell, or Bash.
• Participate in incident response, root cause analysis, and on-call support.

Skills

AWS experience

Scripting

Incident management

Observability

Dashboards

Education

Bachelor's degree

Tools

CloudWatch

Splunk

Dynatrace

OpenTelemetry

AutoSys

Apache Airflow

RedHood

Job description

System One, Inc. is seeking an L2 Production Support Specialist with AWS to support and optimize cloud operations across a complex environment.

The role emphasizes securing highly available infrastructure, governance-aligned design, and proactive monitoring. You will design cloud solutions, build governance dashboards, automate tasks with scripting, and participate in incident response and on-call activities to maintain platform reliability.