AWS Data Center Operations Lead

Amazon; New Albany (OH); On-site; USD 78,400 - 137,300; Full time

Job summary

Amazon is seeking a Technology Manager to lead a team responsible for cloud infrastructure across global data center operations in New Albany, OH. You will manage performance, talent development, staffing, and 24/7 operations while driving process improvements and automation.

This role requires travel between facilities and strong IT/ops background. Responsibilities include outage leadership, KPI governance, and collaboration with cross-functional teams to meet SLAs.

Qualifications

• 4+ years IT experience or a Bachelor’s degree in computer science, engineering, mathematics or equivalent.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.

Skills

People management

IT experience

Data center operations

On-call support

Technical writing

System management tools

Education

Bachelor's degree in CS/Engineering/Math

Certifications: A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS, Network+ or Security+

Tools

System management tools

Client/server environments

Job description

Amazon is seeking a Technology Manager to lead a team responsible for cloud infrastructure across global data center operations in New Albany, OH. You will manage performance, talent development, staffing, and 24/7 operations while driving process improvements and automation.

This role requires travel between facilities and strong IT/ops background. Responsibilities include outage leadership, KPI governance, and collaboration with cross-functional teams to meet SLAs.