Award-Winning Service Advisor | Growth & Benefits

Hirebridge; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Advancement opportunities

Great culture

5 day work week

Job summary

Mac Haik Houston Chevy is seeking a Service Advisor to engage customers, evaluate vehicle service needs, and upsell required services while coordinating with technicians and parts staff. You will document repairs with full transparency and manage timelines to deliver a superior service experience.

This role requires a customer-first mindset, the ability to sell services, and strong communication in a fast-paced Houston dealership environment.

Qualifications

• Provide an exceptional customer experience.
• Ability to upsell services and meet dealership standards.
• Proven communication and interpersonal skills.

Responsibilities

• Set, confirm and prepare for appointments with customers.
• Greet customers and build loyalty.
• Identify service needs based on information and vehicle walk-around.
• Explain estimates and obtain authorization for repairs.
• Coordinate with technicians and parts department for timely completion.
• Maintain professional appearance and adhere to schedule.
• Uphold dealership brand and policies.

Skills

Customer service

Sales ability

Communication skills

Education

High School diploma or equivalent

Tools

CDK knowledge

Job description

Mac Haik Houston Chevy is seeking a Service Advisor to engage customers, evaluate vehicle service needs, and upsell required services while coordinating with technicians and parts staff. You will document repairs with full transparency and manage timelines to deliver a superior service experience.

This role requires a customer-first mindset, the ability to sell services, and strong communication in a fast-paced Houston dealership environment.