Business Development Representative (Service Department)

Hirebridge; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Advancement opportunities

Great culture

5 day work week

Job summary

Mac Haik Houston Chevy is seeking a Service Business Development Representative to be the first point of contact for customers, building relationships, answering inquiries, and pursuing service opportunities.

You will handle both inbound and outbound calls, schedule service appointments, maintain CRM records, and collaborate with the service and sales teams to exceed goals while delivering exceptional customer service.

Qualifications

• Strong communication and customer service skills.
• Previous experience in sales, customer service, or business development preferred.
• Comfortable making outbound calls and engaging with customers.
• Detail-oriented, organized, and dependable.

Responsibilities

• Make outbound calls to potential and existing customers to promote service opportunities.
• Respond to inbound calls, emails, and inquiries in a friendly and professional manner.
• Schedule service appointments and follow up to ensure customer satisfaction.
• Maintain accurate customer records and update CRM systems.
• Work closely with the service and sales teams to achieve department goals.
• Provide excellent customer service with every interaction.

Skills

Strong communication

Customer service

Sales experience

Outbound calls

Detail-oriented

Full-time availability

CRM usage

Tools

CRM software

Job description

Join the winning team of Mac Haik Houston Chevy today. We're a 20 time Chevy Dealer of the Year Winner and always go the extra mile to make sure our customers and employees are satisfied.

Now Hiring

Service Business Development Representative

We’re looking for a motivated and professional Service Business Development Representative to join our team! In this role, you’ll be the first point of contact for customers building strong relationships, answering inquiries, and following up on service opportunities. You’ll handle both inbound and outbound calls to help grow our business and ensure every customer receives exceptional service.

What You’ll Do:

• Make outbound calls to potential and existing customers to promote service opportunities.
• Respond to inbound calls, emails, and inquiries in a friendly and professional manner.
• Schedule service appointments and follow up to ensure customer satisfaction.
• Maintain accurate customer records and update CRM systems.
• Work closely with the service and sales teams to achieve department goals.
• Provide excellent customer service with every interaction.

What We’re Looking For:

• Strong communication and customer service skills.
• Previous experience in sales, customer service, or business development preferred.
• Comfortable making outbound calls and engaging with customers.
• Detail-oriented, organized, and dependable.
• Ability to work full-time.

Here’s what we offer:

• Medical, dental, and vision insurance plans
• 401(k) Retirement Plans with Company Match
• Opportunities for advancement
• Great culture
• 5 day work week

If you’re driven, people-focused, and ready to be part of a growing Houston team

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.