AVP/VP, Client Partner - Healthcare Provider

Persistent Systems; San Francisco (CA); On-site; USD 190,000 - 320,000; Full time

Job summary

Persistent is seeking a Client Partner to drive strategic growth within our Healthcare & Life Sciences practice, focusing on Healthcare Provider organizations, Health Systems, Hospitals, and IDNs in North America.

You will manage executive relationships with CIOs/CTOs and senior leaders, own revenue growth and P&L for assigned accounts, and position Persistent as a trusted transformation partner across digital engineering, cloud, data & AI, and clinical transformation.

Qualifications

• 15+ years of experience in IT services, digital engineering, or technology consulting.
• Strong experience managing Healthcare Provider/Health System accounts in North America.
• Proven ability to drive revenue growth, strategic account plans, and multi-year roadmaps.

Responsibilities

• Build and grow executive relationships with strategic Healthcare Provider clients.
• Own revenue, P&L, and multi-year growth across assigned accounts.
• Lead large-scale transformation initiatives around EHR modernization, digital health, and interoperability.
• Collaborate with cross-functional teams to deliver differentiated healthcare propositions.

Skills

Strategic account management

Executive relationship management

Healthcare industry knowledge

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix® Assessment 2025

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

About the Role:

Experience:

Industry / Domain:

The Client Partner will drive strategic growth within Persistent’s Healthcare & Life Sciences (HCLS) business, with a primary focus on Healthcare Provider organizations, Health Systems, Hospitals, and IDNs.

This leadership role will be responsible for managing and expanding executive relationships, driving revenue growth, and positioning Persistent as a trusted transformation partner across Digital Engineering, Cloud, Data & AI, Enterprise Platforms, Clinical Transformation, and Healthcare Innovation.

Strategic Account Management

• Build, manage, and grow executive-level relationships with strategic Healthcare Provider clients.
• Act as a trusted advisor to CIOs, CTOs, Chief Digital Officers, Chief Data Officers, clinical technology leaders, operations executives, and transformation leaders.
• Develop and execute account strategies focused on patient experience, clinical and operational transformation, digital health, workforce productivity, and cost optimization.
• Drive account mining and establish multi-year growth roadmaps aligned with health system business and technology priorities.
• Partner with client leadership to address evolving healthcare delivery models, regulatory requirements, interoperability, and digital transformation objectives.

Revenue & Growth Ownership

• Own revenue, profitability, and P&L responsibilities for assigned Healthcare Provider accounts.
• Identify, qualify, and close opportunities across:
• Data, Analytics & AI
• AI / GenAI solutions
• EHR and Clinical Systems Transformation
• Enterprise Platforms such as Salesforce and ServiceNow
• Healthcare Operations Transformation
• Lead large-scale transformation opportunities around EHR modernization, patient access, digital front door, clinical workflows, revenue cycle management, interoperability, data modernization, and operational efficiency.
• Drive new-logo acquisition while expanding existing accounts through strategic cross-sell and upsell initiatives.
• Collaborate with consulting, solution, engineering, and delivery teams to create differentiated propositions and measurable business outcomes.

Thought Leadership

Stay ahead of emerging Healthcare Provider trends, technology shifts, and competitive dynamics, with thought leadership around:

• Patient Experience & Digital Front Door
• AI/ML and Generative AI for Clinical and Administrative Operations
• EHR Modernization and Optimization
• Clinical Workflow & Care Delivery Transformation
• Revenue Cycle Management
• Population Health & Value-Based Care
• Virtual Care & Digital Health
• Contact Center and Patient Access Transformation
• Automation of Clinical and Administrative Processes
• Cybersecurity and Healthcare Data Protection

Key Skills & Experience

• 15+ years of experience in IT Services, Digital Engineering, Consulting, or Technology Services.

Strong experience managing and growing Healthcare Provider/Health System accounts in North America.

Demonstrated success in:

• Strategic account management
• Revenue growth and P&L ownership
• Large-deal pursuit and closure
• Account mining and expansion

• Deep understanding of Healthcare Provider environments, including:
• EHR/EMR ecosystems
• Patient Access & Engagement
• Clinical Workflows
• Revenue Cycle Management
• Population Health
• Interoperability & FHIR
• Digital Health
• Hospital/Health System Operations

Experience working with large health systems, hospitals, academic medical centers, and IDNs.

Experience with major healthcare platforms, especially Epic and Oracle Health/Cerner, would be advantageous.

Strong executive presence with the ability to engage and influence C-level stakeholders.

Experience operating within global delivery and matrixed organizations.

Excellent communication, negotiation, relationship management, and consultative selling skills.