AVP, Operations Tech Transformation & AI Strategy

Pacific Asset Management, LLC; Charlotte (NC); On-site; USD 210,000 - 260,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellbeing Reimbursement Account

PTO & Holidays

Parental Leave

401k with match

Job summary

Pacific Life Insurance Company seeks an experienced Assistant Vice President, Operations Technology Transformation Lead to guide a multiyear modernization of CMD Operations. You will define the technical strategy, drive AI-enabled digitization, and partner with business leaders in a two-in-a-box model to deliver measurable outcomes.

Onsite in Newport Beach, CA, you will lead engineering teams across FAST, IVR, GenAI, and automation, aligning with enterprise architecture while advancing DevSecOps

Qualifications

• 10+ years of technology leadership experience.
• Proven track record in large-scale transformation programs.
• Strong expertise in architecture, cloud, AI/automation.

Responsibilities

• Define and evolve the technical vision for Operations Transformation.
• Lead engineering teams and deliver roadmaps with Agile/DevOps practices.
• Oversee architecture decisions for scalable, modular platforms.
• Develop and mentor high-performing teams and drive talent development.

Skills

Strategic leadership

Enterprise architecture

Cloud platforms

AI/ML

Agile/DevOps

Tools

AWS

Azure

GenAI tools

Job description

Pacific Life Insurance Company seeks an experienced Assistant Vice President, Operations Technology Transformation Lead to guide a multiyear modernization of CMD Operations. You will define the technical strategy, drive AI-enabled digitization, and partner with business leaders in a two-in-a-box model to deliver measurable outcomes.

Onsite in Newport Beach, CA, you will lead engineering teams across FAST, IVR, GenAI, and automation, aligning with enterprise architecture while advancing DevSecOps