AVP of Operations - Hospice (IN North)

Gentiva; Muncie (IN); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Paid Time Off + 7 Holidays

CEUs & Education Support

Life & Long-Term Disability Insurance

Voluntary Benefits

Job summary

Gentiva in Indiana seeks an experienced Area Vice President of Hospice Operations to oversee multi-site programs in IN North. This executive role ensures regulatory compliance, quality care, strategic growth, and strong community presence across markets.

You will lead operations, budgeting, staffing, and partnerships with hospitals and physicians to meet revenue targets while maintaining patient-centered care and clinical excellence.

Qualifications

• RN degree preferred; healthcare admin degree considered.
• Multi-site hospice/healthcare leadership experience.
• 5+ years leadership in hospice/healthcare.
• 3+ years healthcare services leadership.
• Regulatory compliance, budgeting, staff leadership.
• Experience with HCHB is strongly preferred.
• Knowledge of CoPs, CMS regulations, and accreditation standards.
• Strong communication and organization.

Responsibilities

• Lead local operational strategy across multiple hospice sites.
• Ensure regulatory excellence for Medicare, state licensing, and surveys.
• Develop and expand referral partnerships with hospitals and physicians.
• Provide patient- and family-centered care oversight.
• Supervise executive directors, medical staff, and volunteers.
• Represent the organization in the community and manage PR.
• Participate in quality assessment and improvement programs.

Skills

Multi-site leadership

Regulatory compliance

Budgeting

Staff leadership

EMR analytics

Data analytics

Communication

Organizational skills

Problem solving

Patient-centered care

Education

RN Degree

Bachelors in Healthcare Admin

Tools

HCHB

Job description

Overview

We're looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (for IN North). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities:

• Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.

• Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.

• Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.

• Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

• Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.

• Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.

• Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

About You

Education:

• RN Degree highly preferred

• Bachelor's degree in Healthcare Administration, Business, or related field considered

Experience:

• Multi-site operational leadership experience strongly preferred

• 5+ years of progressive leadership experience in hospice or healthcare operations

• 3+ years of direct healthcare services leadership preferred

• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations

• Experience with HomeCare HomeBase (HCHB) strongly preferred

• In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards

• Strong communication and organizational skills

• Critical thinking and problem-solving mindset

• Passion for patient-centered care and interdisciplinary teamwork

• Ability to balance strategy, operations, and field leadership

Licensure:

• Active RN License required (if applicable)

• Valid driver's license and auto insurance

Technical Skills:

• Intermediate skills in Microsoft Excel and PowerPoint

• Comfortable with data systems, electronic medical records (EMR), and analytics

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

ReqID: 2026-145030
Category: Multi Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva