AVP of Operations - Hospice (IN South)

Gentiva; New Albany (IN); Presencial; USD 150 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

Paid time off

Education support & tuition assistance

Mileage reimbursement

Resumo da oferta

Gentiva is seeking an Area Vice President of Hospice Operations to lead and elevate our Indiana South multi-site hospice programs. You will drive regulatory compliance, financial stewardship, staff development, and high-quality patient care across sites.

The role involves building partnerships with hospitals and clinicians, providing executive-level oversight, and fostering strong community engagement while guiding performance improvement initiatives throughout the organization.

Qualificações

• RN degree highly preferred.
• Bachelor's degree in Healthcare Administration, Business, or related field considered.
• Multi-site operational leadership experience strongly preferred.
• 5+ years of progressive leadership experience in hospice or healthcare operations.
• 3+ years of direct healthcare services leadership preferred.
• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations.
• Experience with HomeCare HomeBase (HCHB) strongly preferred.
• In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards.
• Strong communication and organizational skills.
• Critical thinking and problem-solving mindset.
• Passion for patient-centered care and interdisciplinary teamwork.
• Ability to balance strategy, operations, and field leadership.

Responsabilidades

• Lead day-to-day hospice operations across multiple sites in IN South.
• Ensure regulatory excellence: Medicare/state licensing/accreditation readiness.
• Build and expand referral partnerships with hospitals, SNFs, physicians, and discharge planners.
• Provide clinical and operational oversight for patient care in home, hospital, and long-term settings.
• Direct executive directors, medical staff, volunteers, and teams to optimize care coordination.
• Represent Gentiva in the community; manage PR and address public/patient concerns.
• Drive quality improvement and ongoing performance initiatives.

Conhecimentos

Regulatory compliance

Budgeting

Staff leadership

Multi-site operations

Communication

Problem solving

Data analytics

EMR systems

Healthcare operations

Formação académica

RN degree preferred

Bachelors in Healthcare Administration or related field

Ferramentas

HCHB (HomeCare HomeBase)

Excel

PowerPoint

EMR systems

Descrição da oferta de emprego

Overview

Lead Hospice Operations with Excellence and Compassion.

We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (for IN South). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities:

• Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
• Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
• Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
• Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
• Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
• Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
• Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

About You

Education:

• RN Degree highly preferred
• Bachelor's degree in Healthcare Administration, Business, or related field considered

Experience:

• Multi-site operational leadership experience strongly preferred
• 5+ years of progressive leadership experience in hospice or healthcare operations
• 3+ years of direct healthcare services leadership preferred
• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations
• Experience with HomeCare HomeBase (HCHB) strongly preferred
• In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards
• Strong communication and organizational skills
• Critical thinking and problem-solving mindset
• Passion for patient-centered care and interdisciplinary teamwork
• Ability to balance strategy, operations, and field leadership

Licensure:

• Active RN License required (if applicable)
• Valid driver’s license and auto insurance

Technical Skills:

• Intermediate skills in Microsoft Excel and PowerPoint
• Comfortable with data systems, electronic medical records (EMR), and analytics

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace