AVP of Operations - Hospice (IL)

Gentiva; Buffalo Grove (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Medical, Dental, Vision Insurance

Generous Paid Time Off

Job summary

A leading hospice care provider is seeking an experienced AVP of Operations to elevate and oversee multi-site operations in Illinois. This role will ensure regulatory compliance, drive strategic growth, and enhance community engagement while supervising local operational strategies and leading a team of executive directors. Ideal candidates will have over 5 years in healthcare operations, a preferred RN Degree, and a passion for patient-centered care. The position offers competitive pay and comprehensive benefits.

Qualifications

• Multi-site operational leadership experience strongly preferred.
• 5+ years of progressive leadership experience in hospice or healthcare operations.
• 3+ years of direct healthcare services leadership preferred.

Responsibilities

• Lead day-to-day business operations across multiple hospice sites.
• Maintain compliance with Medicare and state regulations.
• Develop referral relationships to align with revenue targets.

Skills

Multi-site operational leadership

Regulatory compliance

Strong communication

Critical thinking

Education

RN Degree preferred

Bachelor's degree in Healthcare Administration or related field

Tools

HomeCare HomeBase (HCHB)

Microsoft Excel

PowerPoint

Job description

AVP of Operations - Hospice (IL)

Lead Hospice Operations with Excellence and Compassion. We’re looking for an experienced Area Vice President (AVP) of Hospice Operations (for IL) to oversee and elevate our multi‑site hospice operations. This high‑impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities

• Lead Local Operational Strategy: Direct day‑to‑day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
• Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
• Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
• Patient‑Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long‑term care settings.
• Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
• Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
• Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best‑in‑class hospice care.

Education

RN Degree highly preferred. Bachelor's degree in Healthcare Administration, Business, or related field considered.

Experience

• Multi‑site operational leadership experience strongly preferred.
• 5+ years of progressive leadership experience in hospice or healthcare operations.
• 3+ years of direct healthcare services leadership preferred.
• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi‑site operations.
• Experience with HomeCare HomeBase (HCHB) strongly preferred.
• In‑depth knowledge of hospice CoPs, CMS regulations, and accreditation standards.
• Strong communication and organizational skills.
• Critical thinking and problem‑solving mindset.
• Passion for patient‑centered care and interdisciplinary teamwork.
• Ability to balance strategy, operations, and field leadership.

Licensure

• Active RN License required (if applicable).
• Valid driver's license and auto insurance.

Technical Skills

• Intermediate skills in Microsoft Excel and PowerPoint.
• Comfortable with data systems, electronic medical records (EMR), and analytics.

We Offer

• Competitive Pay.
• 401(k) with Company Match.
• Career Advancement Opportunities.
• National & Local Recognition Programs.
• Teammate Assistance Fund.
• Medical, Dental, Vision Insurance.
• Mileage Reimbursement or Fleet Vehicle Program.
• Generous Paid Time Off + 7 Paid Holidays.
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN).
• Free Continuing Education Units (CEUs).
• Company‑paid Life & Long‑Term Disability Insurance.
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC).

Legalese

• This is a safety‑sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state‑specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug‑free workplace.