AVP, Application Support - Lead Global Platform Stability

BGC Group; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

BGC Group is seeking an AVP, Application Support who will ensure the stability of trading platforms. The role involves troubleshooting issues, managing client communication, and optimizing application performance through automation.

The ideal candidate will have proficiency in Unix/Linux and Windows, along with excellent communication skills and experience in scripting languages. This position plays a vital role in a global team and is essential for maintaining operational efficiency.

Responsibilities

• Monitor and respond to technical platform failures.
• Manage client communication with timely updates.
• Troubleshoot technical issues by analyzing logs.
• Support scheduled jobs using Autosys and Cron.
• Configure alerting systems for servers and applications.
• Perform software upgrades and health checks.
• Build tools and optimize application performance.
• Collaborate with teams for new features and enhancements.
• Ensure compliance with IT Service Management processes.
• Stay updated with industry trends in application support.

Skills

Unix/Linux proficiency

Windows operating systems

Advanced problem-solving

Excellent communication

Scripting languages (Python, Unix Shell, Perl)

Basic networking concepts

Experience with trading (Equities, Fixed Income, FX)

Git, Perforce

DB/SQL understanding

JIRA Service Desk

Job description

BGC Group is seeking an AVP, Application Support who will ensure the stability of trading platforms. The role involves troubleshooting issues, managing client communication, and optimizing application performance through automation.

The ideal candidate will have proficiency in Unix/Linux and Windows, along with excellent communication skills and experience in scripting languages. This position plays a vital role in a global team and is essential for maintaining operational efficiency.