AVP, AI Orchestration — Enterprise AI Leader

MetLife; New Jersey; Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health plan

Disability insurance

Life insurance

Retirement plan

401(k) with match

Employee assistance program

Job summary

MetLife’s Global Technology team is seeking an AVP, AI Orchestration to bridge enterprise AI strategy with US Technology delivery. You’ll shape how AI is applied across platforms and channels to achieve measurable business outcomes for customers and partners.

This hybrid role reports to the CIO, leads a cross-functional network of AI champions, and drives governance, risk, and adoption initiatives. Expect strong collaboration, influence, and measurable impact on modernization efforts.

Qualifications

• 10+ years of progressive technology leadership experience across engineering, product, or delivery, including 4+ years leading enterprise transformation, organizational change, or technology modernization with measurable business impact.
• Demonstrated ability to influence CIO-level and senior leaders, build coalitions, resolve competing priorities, and deliver outcomes across a highly matrixed organization without direct authority.
• Proven record of driving large-scale adoption of technology, delivery practices, or new ways of working across multiple teams or business areas.
• Hands-on fluency with modern AI capabilities and tooling, including Copilot, Claude, internal LLM platforms, retrieval-augmented generation, vector search, embeddings, model validation, and agentic delivery models.
• Working knowledge of responsible AI governance and technology risk in a regulated industry, with the ability to partner effectively with Risk, Legal, Compliance, and Data Governance.
• Ability to translate between technical and executive audiences while maintaining accuracy, clarity, and strategic focus; strong executive presence and external-facing communication capability.
• Experience building and mobilizing virtual teams, champion networks, or communities of practice and sustaining accountability through influence and measurable outcomes.

Responsibilities

• Define and drive the US Businesses enterprise approach for AI adoption across technology planning, engineering, delivery, governance, and communications; align leaders and teams around common priorities and outcomes.
• Establish and maintain an enterprise AI capability catalog covering approved tools, platforms, reusable services, agents, patterns, and use cases; identify and scale successful practices to reduce duplication and fragmentation.
• Lead a virtual network of AI champions; equip teams through playbooks, training, workshops, office hours, and hackathons; convert experimentation into sustained daily usage.
• Define adoption and effectiveness measures for the CIO and senior leadership; identify barriers, recalibrate interventions, and demonstrate business and delivery impact through evidence.
• Partner with Risk, Legal, Compliance, and Data Governance to establish acceptable-use guardrails and clear human accountability.
• Monitor relevant AI regulatory developments and translate requirements into practical policy, controls, and operating guidance.
• Drive consistent and interoperable use of AI development tools and internal LLM platforms; evaluate emerging tools and vendors and provide build-vs.-buy-vs.-partner recommendations.
• Embed AI across requirements, code generation, testing, documentation, and delivery workflows; redesign team rituals, roles, and success measures for hybrid human-agent work.
• Represent US Technology’s AI strategy across MetLife and with key partners; build relationships with vendors, analysts, and industry peers.

Skills

Technology leadership

Enterprise transformation

Influence CIO-level

AI capabilities

Regulatory risk

Executive communication

Virtual teams

Job description

MetLife’s Global Technology team is seeking an AVP, AI Orchestration to bridge enterprise AI strategy with US Technology delivery. You’ll shape how AI is applied across platforms and channels to achieve measurable business outcomes for customers and partners.

This hybrid role reports to the CIO, leads a cross-functional network of AI champions, and drives governance, risk, and adoption initiatives. Expect strong collaboration, influence, and measurable impact on modernization efforts.