AVP, Account Operations — Wealth Custody & Clearing

State Street; Clifton (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

State Street is seeking an experienced Assistant Vice President, Account Operations Specialist to oversee the execution of core account lifecycle operations for our introducing broker-dealer platform. The role ensures accurate onboarding, review, and ongoing maintenance of client accounts, with a focus on regulatory discipline and precise control.

The AVP will operate as a key control point, collaborating with Client Service and other ops functions, and will contribute to automation and

Qualifications

• Strong experience in broker-dealer or custody operations with focus on onboarding, review, and lifecycle management.
• Expertise in complex account structures (trusts, estates, entities) and related documentation/regulatory requirements.
• Solid understanding of account approval/maintenance workflows; beneficial ownership/control of persons; AML/KYC and CIP frameworks; tax docs and withholding considerations.
• Experience supporting advisor-facing servicing models with effective communication and problem-solving.
• Ability to manage exceptions, non-standard scenarios and time-sensitive requests.

Responsibilities

• Review and approve new accounts ensuring documentation, regulatory and internal control requirements are met.
• Perform supervisory review as Series 24 principal; include exception approvals and escalation support.
• Oversee account maintenance activities: ownership changes, beneficiary updates, registrations, account attributes.
• Support complex account structures (trusts, estates, entities) and related documentation.
• Assist with lifecycle events (death processing, estate distributions, ownership transitions).
• Ensure accurate capture of beneficial ownership, control persons, authorized parties, and tax documentation.
• Partner with Client Service and advisors to address inquiries and clarify documentation requirements.
• Support inbound advisor requests delivering timely, accurate servicing for standard and non-standard scenarios.
• Identify and elevate risk, gaps, or inconsistencies per supervisory expectations.
• Assist in processing ACATS and non-ACATS transfers with proper documentation and control.
• Coordinate with Cashiering, Transfers, and account operations; scale to stand up domain functions.
• Contribute to development and refinement of onboarding and maintenance workflows, procedures, controls.
• Leverage Salesforce and AI-enabled workflows to improve efficiency and turnaround times.
• Maintain documentation and audit readiness across all activities.

Skills

Broker-dealer ops

Custody ops

Account onboarding

Lifecycle management

Complex accounts

AML/KYC

CIP

Advisor servicing

Job description

State Street is seeking an experienced Assistant Vice President, Account Operations Specialist to oversee the execution of core account lifecycle operations for our introducing broker-dealer platform. The role ensures accurate onboarding, review, and ongoing maintenance of client accounts, with a focus on regulatory discipline and precise control.

The AVP will operate as a key control point, collaborating with Client Service and other ops functions, and will contribute to automation and