Aviation Training & Compliance Specialist

Menzies Aviation; San Jose (CA); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Menzies Aviation in San Jose, CA is seeking a proactive Trainer to deliver onboarding, ongoing training, and safety programs for our operations teams. You will facilitate sessions, evaluate performance, and ensure employees understand policies and procedures.

You must have at least 1 year of airline operations experience and strong communication skills. A HS Diploma or GED is required, with experience in customer service or hospitality highly valued.

Qualifications

• Must have 1 year of customer service or hospitality experience.
• Must have at least 1 year of airline operations experience.
• Excellent verbal and written communication skills.
• HS Diploma or GED.

Responsibilities

• Conduct training sessions on onboarding, customer service, compliance, or product knowledge.
• Use lectures, demonstrations, and hands-on exercises to deliver training.
• Review audit reports and feedback to identify training improvement opportunities.
• Develop training practices to improve service levels and safety compliance.
• Monitor programs and coordinate recurrent training to ensure ongoing compliance.

Skills

Customer service

Training delivery

Safety compliance

Instructional design

Education

HS Diploma or GED

Tools

E-learning platforms

Job description

Menzies Aviation in San Jose, CA is seeking a proactive Trainer to deliver onboarding, ongoing training, and safety programs for our operations teams. You will facilitate sessions, evaluate performance, and ensure employees understand policies and procedures.

You must have at least 1 year of airline operations experience and strong communication skills. A HS Diploma or GED is required, with experience in customer service or hospitality highly valued.