Aviation Terminal GM — Lead Guest Experience & Safety

Signature Aviation; Virginia; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical/dental/vision

Health Savings Account

401(k)

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program

Job summary

Signature Aviation is seeking a General Manager for a private aviation terminal (PAT). The role oversees all operations onsite, focusing on guest experience, safety, and operational excellence, while living Signature’s Be One Team values.

The position requires flexibility for nights, holidays, and weekends, with onsite work and the ability to thrive in indoor/outdoor environments near aircraft and ground support equipment, under varying weather conditions.

Qualifications

• Bachelor’s Degree or 5 years related experience, with 1–2 years managing a team.
• Able to pass background checks and obtain security badge.
• Must be legally authorized to work in the jurisdiction.
• Leadership and hospitality skills with guest focus.
• Able to pass color vision test and inspect aircraft fuel.
• Valid state driver’s license.
• Excellent vision and coordination for aircraft and fuel.
• Multitasking in a fast-paced environment.

Responsibilities

• Oversee all PAT business functions including services, equipment, facilities, staffing.
• Develop market understanding and create new guest relationships for growth.
• Coordinate with Revenue Management to stay locally competitive.
• Plan and coordinate sale of general aviation services like fuel and hangar space.
• Manage P&L, budgeting, forecasting, and expenses for location.
• Lead safety, guest experience, and labor efficiency metrics.
• Lead and develop subordinate leaders; schedule and assign duties.
• Ensure compliance with all regs and emergency procedures.

Skills

Leadership Skills

Hospitality Skills

Language Skills

Financial Skills

Math Skills

Communication Skills

Multitasking

Computer Skills

Task Management

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Signature Aviation is seeking a General Manager for a private aviation terminal (PAT). The role oversees all operations onsite, focusing on guest experience, safety, and operational excellence, while living Signature’s Be One Team values.

The position requires flexibility for nights, holidays, and weekends, with onsite work and the ability to thrive in indoor/outdoor environments near aircraft and ground support equipment, under varying weather conditions.