Aviation Services & FBO Operations Manager

Millington-Memphis Airport; Millington (TN); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

11 Paid Holidays Per Year

401(k) matching contribution

Defined Benefit Pension Plan

Health Reimbursement Plan

Life Insurance

Opportunity for Advancement

Job summary

Millington–Memphis Airport is seeking a hands-on Manager of FBO & Aviation Services to oversee daily FBO operations, fueling, and customer service for aviation clients. This role blends operational leadership with administrative responsibilities to ensure safe, compliant, and efficient services.

The successful candidate will supervise fueling staff, manage financial controls, and maintain documentation while coordinating with airport teams and external partners.

Qualifications

• Experience in airport, FBO, aviation fueling, military aviation, corporate aviation, ground handling, or a related operational environment.
• Previous supervisory or management experience.
• Experience with aviation fuel inventory, reconciliation, quality control, or fuel management systems.
• Familiarity with FAA Part 139 requirements and aviation fueling standards.
• Experience with financial reconciliation, accounts receivable, inventory control, or similar business-management responsibilities.
• Strong computer skills and ability to learn airport and FBO management software.
• Strong written and verbal communication skills.
• Ability to maintain accurate records and effectively manage multiple operational priorities.
• A combination of relevant education and experience may be considered.

Responsibilities

• Manage the daily operation of the Airport's FBO and aviation service activities.
• Provide professional customer service to based and transient aircraft operators, military and government customers, corporate aviation customers, tenants, flight crews, and the general public.
• Coordinate aircraft fueling, parking, ground handling, ramp activities, aircraft services, and other FBO functions.
• Maintain appropriate staffing and operational coverage based on airport activity and customer requirements.
• Respond to operational issues, customer concerns, irregular operations, and after-hours needs when required.
• Provide management oversight of Jet A and 100LL fuel operations, including receiving, storage, dispensing, inventory, testing, reconciliation, and documentation.
• Ensure compliance with applicable Airport procedures, FAA requirements, industry fuel-quality standards, fuel supplier requirements, government fuel contracts, and other applicable standards.

Skills

Aviation fueling

Supervisory experience

Operational management

Customer service excellence

Regulatory compliance

FAA Part 139 knowledge

Financial reconciliation

Recordkeeping

Education

Relevant education or experience

Tools

FBO management software

Fuel inventory software

Job description

Millington–Memphis Airport is seeking a hands-on Manager of FBO & Aviation Services to oversee daily FBO operations, fueling, and customer service for aviation clients. This role blends operational leadership with administrative responsibilities to ensure safe, compliant, and efficient services.

The successful candidate will supervise fueling staff, manage financial controls, and maintain documentation while coordinating with airport teams and external partners.