Aviation OCC Specialist - Flight & Resource Planner

Swissport; Virginia; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport in Virginia is seeking an OCC Specialist to act as the station's representative, coordinating flight service data, manpower planning, and communications with airlines and authorities. You will monitor KPIs and ensure timely information flow to support operational excellence.

The role requires strong planning, leadership, and problem-solving skills, with the ability to work across shifts including nights and weekends. Competitive benefits accompany a full-time position.

Qualifications

• At least 1 year of operational experience; bachelor’s degree preferred.
• Strong planning and communication skills as core requirements.
• Proven leadership, resource management, and cross-functional collaboration abilities.
• Knowledge of health and safety, HR, and regulatory obligations is desirable.

Responsibilities

• Oversee Quality, Health, Safety, and Environmental activities at the station to reduce injuries and damage.
• Produce daily KPI reports and brief the station management team.
• Provide accurate flight information updates in systems for billing and tracking.
• Handle all operational messages about flight times, load info, and regulatory data.
• Manage staff communications including sick calls and injuries.
• Serve as the first point of contact for customer airlines and departments.
• React promptly to schedule changes and communicate updates across departments.
• Disseminate information to Regional Resource Analysts about changes and challenges.
• Navigate multiple applications to capture service and quality data and allocate resources.

Skills

Operational planning

Staff management

Communication

KPI reporting

Leadership

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Job description

Swissport in Virginia is seeking an OCC Specialist to act as the station's representative, coordinating flight service data, manpower planning, and communications with airlines and authorities. You will monitor KPIs and ensure timely information flow to support operational excellence.

The role requires strong planning, leadership, and problem-solving skills, with the ability to work across shifts including nights and weekends. Competitive benefits accompany a full-time position.