Aviation OCC Manager: Lead Dispatch & On-Time Ops

Skyborne Airline Academy; Vero Beach (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401k Investment

PTO 18 days

5 Sick Days

Holidays 9 days

Job summary

Skyborne Airline Academy in Florida is seeking an Operations Command Center Manager to lead the OCC team (dispatchers, schedulers, admin) and oversee day-to-day flight coordination to keep departures on schedule.

You will coach the team, support trainees in go/no-go decisions, and collaborate with Flight Ops, Maintenance, Safety, Training, Student Services and other leaders to resolve operational challenges.

Qualifications

• Private Pilot Certificate required.
• Minimum 1 year of supervisory experience required.
• Aviation operations, flight training, dispatch, scheduling, or related aviation experience.
• Strong understanding of aviation operations and safety practices.
• Demonstrated ability to make sound decisions in a dynamic, time-sensitive environment.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to effectively manage competing priorities and remain composed in a fast-paced operational environment.
• Bachelor's degree in Aviation, Business, Operations Management, or a related field preferred.
• Experience in a flight training, airline, or aviation operations environment.
• Experience leading or developing operational teams.
• Experience with flight scheduling, dispatch, resource coordination, or an operations control center.
• Familiarity with FAA regulations and aviation operational standards.

Responsibilities

• Lead and manage the Operations Command Center team, including dispatchers, schedulers, and administrative personnel.
• Monitor daily flight operations and work to ensure flights depart on time and operational objectives are met.
• Identify and resolve operational bottlenecks involving aircraft, instructors, trainees, weather, maintenance, scheduling, and other constraints.
• Provide guidance and support to team members and trainees when making operational go/no-go decisions.
• Establish clear expectations and hold team members accountable for performance, communication, and adherence to procedures.
• Coach, mentor, and develop team members to build operational knowledge and leadership capability.
• Foster a culture focused on safety, accountability, teamwork, professionalism, and continuous improvement.
• Collaborate with Flight Operations, Maintenance, Safety, Training, Student Services, and other department leaders to resolve operational challenges.
• Serve as an escalation point for complex or time-sensitive operational issues.
• Monitor operational performance and identify opportunities to improve efficiency, communication, and on-time performance.
• Support the development and implementation of operational procedures and process improvements.
• Participate in hiring, onboarding, training, performance management, and employee development.

Skills

Leadership

Communication

Problem-solving

Organizational

Decision-making

Education

Bachelor's degree in Aviation, Business, Operations Management, or related field

Job description

Skyborne Airline Academy in Florida is seeking an Operations Command Center Manager to lead the OCC team (dispatchers, schedulers, admin) and oversee day-to-day flight coordination to keep departures on schedule.

You will coach the team, support trainees in go/no-go decisions, and collaborate with Flight Ops, Maintenance, Safety, Training, Student Services and other leaders to resolve operational challenges.