Aviation MRO Growth & Partnerships Lead

Airborne Maintenance & Engineering Services; Wilmington (OH); On-site; USD 95,000 - 130,000; Full time

Job summary

Airborne Maintenance & Engineering Services seeks a Manager of Business Development to support the commercial strategy, nurture relationships with airlines and cargo customers, and identify opportunities across heavy and line maintenance, modifications, and other MRO services.

The role liaises with operations and finance to align capabilities with customer needs, prepare proposals, and manage contracts to maximize hangar utilization and revenue growth.

Qualifications

• Bachelor’s degree in Business Administration, Aviation Management, Marketing, or related field.
• Equivalent aviation industry experience may be considered in lieu of formal education.

Responsibilities

• Support the Director of Business Development in achieving annual sales and revenue objectives.
• Develop and maintain relationships with existing airline, leasing, cargo, and charter customers.
• Identify and pursue new business opportunities for heavy maintenance, line maintenance, modifications, and other MRO services.
• Prepare customer proposals, pricing packages, presentations, and commercial agreements.
• Assist in negotiating contract terms and supporting long‑term service agreements.
• Track and manage opportunities through the company’s CRM system.
• Serve as a primary point of contact for customers on day‑to‑day business matters.
• Coordinate customer visits, facility tours, and business review meetings.
• Ensure customer requirements and expectations are effectively communicated to operational teams.
• Support customer retention initiatives through proactive engagement and relationship management.
• Work closely with Operations, Planning, Finance, Supply Chain, and Program Management teams to align customer needs with organizational capabilities.
• Assist in developing maintenance schedules that maximize facility capacity and profitability.
• Support the resolution of customer concerns and commercial issues in a timely manner.
• Coordinate internal resources required to support bids, proposals, and contract execution.
• Monitor industry trends, competitor activities, and market opportunities within aviation MRO.
• Conduct market research to identify potential customers and emerging business opportunities.
• Support strategic initiatives aimed at expanding service offerings and market presence.
• Prepare reports and presentations for leadership regarding sales performance, pipeline activity, and market intelligence.

Skills

Strong communication skills

Negotiation

Presentation skills

Relationship building

Analytical thinking

Education

Bachelor’s degree in Business Administration, Aviation Management, Marketing, or related field

Tools

CRM systems

Microsoft Office Suite

Job description

Airborne Maintenance & Engineering Services seeks a Manager of Business Development to support the commercial strategy, nurture relationships with airlines and cargo customers, and identify opportunities across heavy and line maintenance, modifications, and other MRO services.

The role liaises with operations and finance to align capabilities with customer needs, prepare proposals, and manage contracts to maximize hangar utilization and revenue growth.