Aviation MRO Customer Programs Lead

Mras USA; Baltimore (MD); On-site; USD 88,200 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Health Flexible Spending Accounts

Free Onsite Gym

Immediate 401k vesting

Educational Assistance

Life Insurance

Paid Time off

Job summary

Mras USA in Baltimore, MD, is seeking a professional to manage customer contracts and ensure profitability and satisfaction. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in Sales or Product Management within the aviation industry.

The role involves liaising between teams, assisting with sales proposals, and may require travel. Strong communication skills, ERP system knowledge, and U.S. Person status for export-controlled technology access are essential.

Qualifications

• Minimum of 5 years of relatable experience in Sales, Customer Contract or Product Management.
• Experience managing relationships with business customers.
• Access to export-controlled technology which requires U.S. Person status.

Responsibilities

• Responsibility for profitability and customer satisfaction for assigned contracts.
• Assist on sales campaigns for new contracts and proposals.
• Function as liaison between internal organizations and customers.

Skills

Strong oral and written communication skills

Strong interpersonal and leadership skills

Experience in the aviation industry

Ability to analyze and resolve problems

Multilingual with emphasis on Spanish or Portuguese

Education

Bachelor's degree or equivalent combination of education/experience

Tools

ERP systems such as SAP or Oracle

Job description

Mras USA in Baltimore, MD, is seeking a professional to manage customer contracts and ensure profitability and satisfaction. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in Sales or Product Management within the aviation industry.

The role involves liaising between teams, assisting with sales proposals, and may require travel. Strong communication skills, ERP system knowledge, and U.S. Person status for export-controlled technology access are essential.