Aviation IT Systems Support Specialist

StandardAero, Inc.; Grapevine (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Paid time off

Bonus opportunities

Flexible Spending Accounts

Disability insurance

Life insurance

Training opportunities

Job summary

StandardAero, Inc. seeks a Specialist, Systems Support to install, configure, test, troubleshoot and maintain PC hardware, software and network components.

You will provide user assistance, manage calls via IT service desks, and coordinate repairs with vendors to keep systems operational. Responsibilities include handling LAN/WAN operations, telecommunications equipment, Active Directory, Microsoft 365, and ERP system support; you will load software, support printers, barcode readers, and ensure

Qualifications

• 1+ year of System Support experience.
• Experience in 1st/2nd line service desk preferred; training provided.

Responsibilities

• Install, configure, test, troubleshoot, repair and maintain PC hardware and software.
• Provide technical assistance to system users.
• Load software packages and manage IT assets.
• Coordinate repairs with manufacturers to ensure warranty.
• Maintain LAN/WAN operations and telecom systems.

Skills

JIRA/ServiceNow

Service desk

Microsoft Office

Windows Server/AD

Networking basics

ERP support

Hardware setup

Education

College diploma in computer science

Tools

JIRA/ServiceNow/Ticketing

Job description

StandardAero, Inc. seeks a Specialist, Systems Support to install, configure, test, troubleshoot and maintain PC hardware, software and network components.

You will provide user assistance, manage calls via IT service desks, and coordinate repairs with vendors to keep systems operational. Responsibilities include handling LAN/WAN operations, telecommunications equipment, Active Directory, Microsoft 365, and ERP system support; you will load software, support printers, barcode readers, and ensure