Aviation Implementation Specialist — Hybrid with Growth Path

Jeppesen ForeFlight, Inc.; Englewood (CO); Hybride; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) with company matching

Paid time off

Résumé du poste

Jeppesen ForeFlight, Inc. is hiring a Jr. Implementation Specialist in Englewood, CO to support onboarding airline and business aviation customers onto our flight planning, dispatch, and EFB software.

You will work with senior specialists to configure environments, test, train, and gradually own smaller implementations. You will collaborate with product and support teams, diagnose issues, and help manage implementation projects, using AI tools to speed configuration and troubleshooting.

Qualifications

• Recently completed a bachelor’s degree or equivalent practical experience; 0-2 years expected.
• Genuine passion for aviation and information technology.
• Aptitude to learn XML configuration editing and third-party data integration.

Responsabilités

• Support customer implementations of flight planning, dispatch, and EFB software.
• Assist with configuring customer environments and third-party integrations.
• Learn to diagnose multi-document package issues and data sequencing.
• Edit XML configuration files and understand data authoring by vendors.
• Help triage issues and track implementation projects in CRM systems.
• Support customer-facing familiarization training and production transitions.

Connaissances

Communication skills

XML configuration

Troubleshooting

AI-powered tools

Time management

Multitasking

Formation

Bachelor's degree or equivalent practical experience

Aviation school program or technical program

Outils

Jira

CRM

Salesforce

API/SFTP

IP whitelisting

Description du poste

Jeppesen ForeFlight, Inc. is hiring a Jr. Implementation Specialist in Englewood, CO to support onboarding airline and business aviation customers onto our flight planning, dispatch, and EFB software.

You will work with senior specialists to configure environments, test, train, and gradually own smaller implementations. You will collaborate with product and support teams, diagnose issues, and help manage implementation projects, using AI tools to speed configuration and troubleshooting.