Sr Project Manager, Implementations

Jeppesen ForeFlight, Inc.; United States; Teletrabalho; USD 122 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Open PTO

401(k) with match

12 weeks paid parental leave

Flight training rewards

Resumo da oferta

Jeppesen ForeFlight is seeking a Senior Project Manager, Implementations to lead complex customer-facing migration projects across legacy and modern flight-planning platforms. You will own end-to-end planning, scheduling, and delivery, coordinating across Development, Deployment Specialists, QA, and the customer team to safely move critical flight-planning systems to current platforms.

The role requires 5+ years of PM experience with technical migrations, strong communication, and the ability to

Qualificações

• 5+ years of project management experience delivering complex, technical implementation or migration projects.
• Experience coordinating internal engineering/deployment teams and external customer technical teams.
• Strong technical aptitude for infrastructure migration concepts (e.g., legacy OS to Linux) and cutover planning.
• Experience with Salesforce or a comparable CRM/project-tracking tool.
• Excellent written and verbal communication, with ability to present to technical and executive stakeholders.

Responsabilidades

• Own project planning, scheduling, and status reporting for complex implementation and migration projects from kickoff through go-live and early production handoff.
• Build and maintain detailed project plans, RAID logs, and cutover/runbooks for migrations.
• Coordinate across development, deployment, QA, and support to sequence de-risk cutover activities.
• Manage project status in Salesforce and keep leadership updated on schedule, risks, and blockers.
• Lead recurring status meetings with customers and internal teams, translating technical details into clear updates.

Conhecimentos

Project management

Stakeholder management

Communication

Technical aptitude

Risk management

Time management

AI tools

Formação académica

PMP certification

Ferramentas

Salesforce

Descrição da oferta de emprego

Jeppesen ForeFlight is redefining the future of aviation technology, equipping pilots, operators, and decision-makers with the software tools to forge bold new digital paths that push past the expected. We stand with those who dream bigger, fly farther, and seek to explore the next frontier in the cockpit and operations center.

Jeppesen ForeFlight is seeking a Senior Project Manager, Implementations reporting to the Senior Manager, Professional Services Implementation & Deployment, to lead complex, customer-facing implementation and migration projects across our legacy and next-generation flight planning products, including our JetPlan Engine platform migration program moving customers off unsupported legacy hardware and operating systems onto current, supported infrastructure.

As a Senior Project Manager, you will own the end-to-end planning, scheduling, and delivery of multi-workstream implementation and migration projects, coordinating across Development, Deployment Specialists, Quality Assurance, and the customer's own technical team to move complex, production flight-planning systems safely from legacy infrastructure onto our current platforms.

A successful candidate is comfortable being the connective tissue across engineering, deployment, and the customer on a technically complex, high-stakes project, tracking schedule, risk, and dependencies with equal rigor. You're equally comfortable running a detailed cutover plan, presenting a clear status update to executive stakeholders, and keeping several concurrent migrations on track at once. You either know legacy-to-modern infrastructure migrations already, or you're eager to learn the space quickly.

Key Responsibilities:

• Own project planning, scheduling, and status reporting for one or more complex implementation and migration projects, from kickoff through go-live and into early production support handoff
• Build and maintain detailed project plans, RAID logs (risks, assumptions, issues, dependencies), and cutover/go-live runbooks for each migration
• Coordinate across Development, Deployment Specialists, Quality Assurance, and Support to sequence and de-risk cutover activities for production systems that cannot tolerate extended downtime
• Manage and track project status in Salesforce, keeping stakeholders and leadership current on schedule, risk, and blockers
• Lead recurring customer- and internal-facing status meetings, translating technical migration details into clear, actionable updates for both technical and executive stakeholders
• Coordinate go-live/cutover events directly with customer technical teams, including scheduling maintenance windows and validating post-cutover system health
• Identify and escalation schedule, resource, or technical risks early, and drive mitigation plans to closure
• Support post-go-live stabilization and a clean handoff to ongoing support
• Partner with Product, Support, and other internal teams to resolve issues and escalations surfaced during a migration
• Travel to customer sites on occasion, as needed

Basic Qualifications:

• 5+ years of project management experience delivering complex, technical implementation or migration projects, ideally including production system cutovers
• Experience managing multi-stakeholder projects spanning internal engineering/deployment teams and external customer technical teams
• Strong technical aptitude, comfortable understanding infrastructure migration concepts (e.g., legacy operating system to Linux platform migrations) well enough to plan and sequence around them, without requiring a software engineering background
• Experience with Salesforce or a comparable CRM/project-tracking tool
• Excellent written and verbal communication skills, comfortable presenting project status to both technical teams and executive stakeholders
• Strong critical thinking and risk-management skills, with the ability to identify and mitigate schedule and technical risk before it becomes a problem
• Willingness to learn and apply AI-powered tools to accelerate project tracking, status reporting, and cross-team coordination; prior hands-on experience with AI tools is a plus
• Ability to manage multiple concurrent projects and prioritize independently

Preferred Qualifications:

• PMP or a comparable project management certification
• Experience in airline operations, flight dispatch, or aviation technology
• Experience coordinating international, multi-time-zone customer implementations
• Background in client or account management, with the ability to translate customer needs into a project plan
• Comfort working across time zones with international customers

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join:

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• 12 Weeks Paid Paternity Leave
• Flight Training Rewards

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $122,000-$150,000

Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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