Aviation Ground Ops Supervisor

Avfuel Corp; Grand Rapids (MI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Flight benefits

Job summary

Avflight Grand Rapids is seeking a working shift Supervisor to lead Ramp Services operations for both contracted and charter flights. You will direct, train, and coordinate an assigned shift, ensuring punctual service and top-notch customer care in a fast-paced airport environment.

You will manage passenger handling, safety procedures, and equipment operations while maintaining compliance with FAA/TSA rules.

Qualifications

• Must be 18 years or older.
• High School diploma or GED equivalent.
• Must pass background check, pre-employment drug test and obtain security clearance.
• Must have authorization to work in the U.S.
• Must have a valid Driver's license.
• Relative airline or aviation experience.
• Willing to work outside in all weather and elevated noise levels at the airport.
• Excellent communication skills.
• Ability to push/pull/lift 50 lbs for extended periods.
• Reads and writes English; bilingual skills a plus.
• Able to work varied hours including swing and graveyard shifts plus weekends and holidays.

Responsibilities

• Plans, organizes, directs and participates in Ramp Services operations for contracted and charter flights.
• Manage passenger check-in, security screening, baggage handling, de-icing, cleaning and power unit hookups.
• Directs and trains agents; maintains training records and conducts ongoing safety training.
• Advise on policy issues and improve operational efficiency as directed by the Station Manager.
• Coordinate with airline personnel, TSA and airport staff for shift operations.
• Oversee equipment usage and maintenance of ramps and carts around aircraft.
• Ensure compliance with FAA/TSA regulations and airline rules; attend meetings.
• Maintain emergency checklists and prepare reports on service activities.
• Update MUFIDS and communicate weather, manifests, and flight data with captains.

Skills

Customer service

Leadership

English literacy

Communication

Safety compliance

Physical stamina

Education

High School/GED Equivalent

Job description

Avflight Grand Rapids is seeking a working shift Supervisor to lead Ramp Services operations for both contracted and charter flights. You will direct, train, and coordinate an assigned shift, ensuring punctual service and top-notch customer care in a fast-paced airport environment.

You will manage passenger handling, safety procedures, and equipment operations while maintaining compliance with FAA/TSA rules.