Ramp Supervisor: Lead Ground Ops & Turnarounds

PrimeFlight Aviation Services Inc.; Eugene (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, vision insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Ramp Supervisor to oversee a team of ramp agents and ensure safe, efficient aircraft handling on the ground.

You will coordinate baggage handling, towing, and servicing while maintaining strict safety and operational standards. Responsibilities include training personnel, enforcing DOT guidelines, and communicating with flight crews and airport staff to meet turnaround schedules, uphold service quality, and promote a culture of safety and

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• Minimum of 2 years of experience in ramp operations or a related aviation field.
• Proven experience in a supervisory or leadership role.
• Strong knowledge of ramp safety and operational procedures.
• Ability to access and interpret information in print and electronically, including iPads/Tablets, Computers, and Mobile Devices.
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Pass a background check and drug screen.
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal, as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts, including nights, weekends, and holidays.

Responsibilities

• Supervise the ramp team operations, including aircraft loading and unloading.
• Coordinate ramp activities to ensure timely turnaround of flights.
• Train and mentor ramp team members on operational procedures and safety protocols.
• Monitor team compliance with airline and airport regulations.
• Conduct pre-shift briefings to discuss daily tasks and safety focus points.
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss.
• Manage communication between the ramp team, flight crew, and ground operations.
• Ensure proper use and maintenance of ground support equipment.
• Implement and enforce safety measures and hazard prevention on the ramp.
• Respond to and manage operational issues and emergencies.
• Facilitate efficient teamwork to meet flight schedules and service standards.
• Conduct performance evaluations and provide feedback to ramp team members.
• Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations.
• Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and security procedures, and provide training and updates to staff on changes in DOT regulations as required.
• Liaise with other airport departments for coordinated operations.
• Maintain accurate records of ramp operations and incidents.
• Promote a culture of safety and professionalism within the team.
• Exemplify PrimeFlight customer service and safety standards.
• Perform any additional duties as assigned by management.

Skills

Ramp operations

Supervisory

Team leadership

Safety procedures

Job description

PrimeFlight Aviation Services, Inc. is seeking a Ramp Supervisor to oversee a team of ramp agents and ensure safe, efficient aircraft handling on the ground.

You will coordinate baggage handling, towing, and servicing while maintaining strict safety and operational standards. Responsibilities include training personnel, enforcing DOT guidelines, and communicating with flight crews and airport staff to meet turnaround schedules, uphold service quality, and promote a culture of safety and