Aviation Ground Operations Supervisor

Placements24; United States; On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Career advancement opportunities

Dynamic work environment in Randburg

Incentives based on performance

Aviation services operation support

Job summary

Placements24 is seeking an Aviation Ground Operations Supervisor for Randburg, Gauteng. Lead ground crew, oversee safe aircraft turnaround, and coordinate with flight crews and airport stakeholders to minimize delays and maximize safety and service quality.

The ideal candidate has 3+ years in aviation ground ops with leadership experience, strong communication and decision-making skills, and a proactive approach to problem-solving in a dynamic environment.

Qualifications

• Minimum 3 years in aviation ground operations with supervisory/leadership experience.
• Solid knowledge of aircraft ground handling procedures, safety regs, and airport operations.
• Strong leadership, communication, and interpersonal skills with a customer-service mindset.
• Ability to manage and motivate a team and ensure adherence to procedures.
• Proficiency with ground handling software/systems is advantageous.
• Must hold a valid driver’s license and be flexible for shifts (nights, weekends, holidays).
• Knowledge of dangerous goods is a plus and commitment to safety.

Responsibilities

• Supervise and direct ground handling staff (loading, baggage handling, marshaling).
• Ensure safe, efficient aircraft turnaround including loading/unloading, cargo handling, boarding/deplaning.
• Coordinate with flight crew, ATC, and airport stakeholders.
• Monitor safety procedures and company policies; conduct safety inspections.
• Train new staff and provide coaching and performance management.
• Oversee deployment and maintenance of GSE.
• Develop plans to meet flight schedules and operational demands.
• Respond to disruptions and emergencies with effective solutions.
• Maintain records of ground handling activities and performance.
• Foster teamwork, safety, and customer service within Randburg team.

Skills

Ground ops supervision

Aviation procedures

Leadership & comms

Team motivation

Decision making

Ground handling software

Driver's license

Shift flexibility

Dangerous goods knowledge

Safety & service

Job description

About the Role

Our client, a dynamic provider of aviation support services, is seeking an experienced Aviation Ground Operations Supervisor to oversee operations at their facility in Randburg, Gauteng. This role is responsible for managing and coordinating all ground handling activities, ensuring the safe, efficient, and timely turnaround of aircraft. You will lead a team of ground crew personnel, delegate tasks, and ensure adherence to operational procedures and safety standards. The ideal candidate will have a strong background in aviation ground operations, excellent leadership skills, and a proactive approach to problem-solving. This is a critical role that directly impacts flight schedules and customer satisfaction. Join our client's dedicated team in Randburg, Gauteng, and play a key part in maintaining seamless aviation operations in Randburg.

Key Responsibilities

• Supervise and direct the activities of ground handling staff, including aircraft loaders, baggage handlers, and marshals.


• Ensure the safe and efficient turnaround of aircraft, including baggage loading/unloading, cargo handling, and passenger boarding/deplaning.


• Coordinate with flight crew, air traffic control, and other airport stakeholders.


• Monitor adherence to safety procedures and company policies, conducting regular safety inspections.


• Train new ground staff and provide ongoing coaching and performance management.


• Manage the deployment of ground support equipment (GSE) and ensure its proper maintenance.


• Develop and implement operational plans to meet flight schedules and operational demands.


• Respond to operational disruptions and emergencies, implementing effective solutions.


• Maintain accurate records of ground handling activities and operational performance.


• Foster a culture of teamwork, safety, and customer service within the ground operations team in Randburg.

Requirements

• Proven experience in aviation ground operations, with at least 3 years in a supervisory or leadership role.


• Thorough understanding of aircraft ground handling procedures, safety regulations, and airport operations.


• Excellent leadership, communication, and interpersonal skills.


• Ability to manage and motivate a team effectively.


• Strong organizational and problem-solving skills, with the ability to make quick decisions under pressure.


• Proficiency in relevant ground handling software and systems is an advantage.


• Must possess a valid driver's license.


• Flexibility to work various shifts, including nights, weekends, and public holidays as required by flight schedules in Randburg, Gauteng.


• Knowledge of dangerous goods regulations is a plus.


• Commitment to maintaining high standards of safety and service.

Benefits

• Competitive salary package commensurate with experience.


• Comprehensive medical aid and retirement fund benefits.


• Opportunities for career advancement within the aviation industry.


• A challenging and dynamic work environment in Randburg.


• Contribution to the smooth operation of aviation services.


• Performance-based incentives may be offered.