Aviation FBO Service Concierge

Sun Air Jets, LLC; Camarillo (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Per diem

401K with employer match

Health insurance

Paid time off

Job summary

Sun Air Jets, LLC is seeking a proactive FBO Service Coordinator to support aircraft passengers and crew with fuel, hangar space, lodging, and transportation. You will work at the front reception and communicate with pilots and line service to ensure smooth operations.

We value professionalism and strong communication. The role includes handling high-volume calls, setup of new accounts, and collaboration with multiple departments, with weekend availability required and competitive pay and

Qualifications

• Must have a valid driver's license and background check.
• 2+ years of customer service experience, preferably in luxury goods/services or aviation.
• Ability to multi-task with high attention to detail.
• Excellent verbal and written communication skills and problem-solving abilities.
• Willingness to learn a multitude of new computer programs and aviation software.
• Must have a valid driver's license and successfully complete background check and DOT look-alike drug test.
• Weekend availability is required.

Responsibilities

• Assist customers with fuel, hangar space, catering, hotel accommodations, and transportation.
• Communicate efficiently with line service and pilots using ground radio and phone system.
• Solicit sales of fuel and provide pricing and delivery information.
• Set up new customer accounts, maintain records, and prepare accounting reports.
• Handle high-volume inbound calls and liaise between customers and departments.
• Maintain information on local attractions and activities for customers.
• Perform other duties as assigned by the Customer Service Manager.

Skills

Customer service

Multi-tasking

Verbal & written communication

Aviation software

Tools

Aviation software

Job description

Sun Air Jets, LLC is seeking a proactive FBO Service Coordinator to support aircraft passengers and crew with fuel, hangar space, lodging, and transportation. You will work at the front reception and communicate with pilots and line service to ensure smooth operations.

We value professionalism and strong communication. The role includes handling high-volume calls, setup of new accounts, and collaboration with multiple departments, with weekend availability required and competitive pay and