Aviation Enterprise Account Specialist — Activation & Billing

Spacex; Woodinville (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

SpaceX is seeking a Starlink Enterprise Account Specialist (Aviation) to manage enterprise customer orders from contract through activation. You will validate documents, configure accounts and billing, and apply pricing per contracts.

Collaboration with Sales, Finance, Logistics, and Support ensures timely activation and forecasted invoicing. Ideal candidates have a Bachelor’s degree or 2+ years in operations or customer support, with strong attention to detail and process coordination

Qualifications

• Bachelor’s degree or 2+ years of professional experience in operations, customer support, or process coordination.
• Strong organizational skills and attention to detail.
• Experience with process documentation and cross-functional collaboration.

Responsibilities

• Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
• Create and configure customer accounts, service lines, hardware assignments, and billing structures
• Apply pricing, discounts, and terms per the customer’s contracts
• Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
• Track order timelines and flag risks to revenue and activation goals
• Maintain precise records in internal systems and trackers
• Spot friction points and suggest scalable process and system improvements
• Ensure accounts are activated and invoiced on forecasted schedules

Skills

Attention to detail

Education

Bachelor’s degree

Job description

SpaceX is seeking a Starlink Enterprise Account Specialist (Aviation) to manage enterprise customer orders from contract through activation. You will validate documents, configure accounts and billing, and apply pricing per contracts.

Collaboration with Sales, Finance, Logistics, and Support ensures timely activation and forecasted invoicing. Ideal candidates have a Bachelor’s degree or 2+ years in operations or customer support, with strong attention to detail and process coordination