Aviation Customer Support Specialist

Sheltair Aviation; Panama City (FL); In loco; USD 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

Sheltair Aviation in Panama City, FL, is seeking a Customer Service Representative to support pilots and passengers with fuel orders, travel arrangements, and front-line data entry. This on-site role requires a courteous, detail-oriented approach in a fast-paced setting.

Qualified candidates have a high school diploma or GED (associate degree preferred), 2–4 years in a related field, strong communication and organizational skills, and proficiency with Microsoft Office.

Competenze

• High School diploma or GED required, associate degree preferred.
• Experience in a dynamic, multi-tasking environment.
• 2–4 years in related field.
• Strong interpersonal, communication, organizational and customer service skills.
• Valid driver’s license.
• Proficiency in basic math.
• Typing speed 40–60 wpm.
• Professional appearance.
• Must pass pre-employment drug screen and background check per FAA/DOT.

Mansioni

• Assist pilots and passengers with fuel orders, arrivals/departures, and travel arrangements.
• Enter invoicing, payment processing and fuel records.
• Handle hotel and catering arrangements, vehicle rentals, and A/C key handling.
• Communicate via telephone, radio, email, and fax.
• Maintain pilot and passenger area with supplies; cleaning and stocking as needed.
• Adapt to changing work hours and weekend shifts.

Conoscenze

Customer service

Interpersonal skills

Communication skills

Data entry

Microsoft Office

Formazione

High School diploma or GED

Associate's degree preferred

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Sheltair Aviation in Panama City, FL, is seeking a Customer Service Representative to support pilots and passengers with fuel orders, travel arrangements, and front-line data entry. This on-site role requires a courteous, detail-oriented approach in a fast-paced setting.

Qualified candidates have a high school diploma or GED (associate degree preferred), 2–4 years in a related field, strong communication and organizational skills, and proficiency with Microsoft Office.