Overnight Aviation CSR: Fast-Paced Customer Support

Sheltair Aviation; Fort Lauderdale (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Sheltair Aviation in Fort Lauderdale, FL seeks an Overnight Customer Service Representative to handle daily customer interactions, coordinate fuel orders, bookings and communications by phone, radio, email and fax. The role requires accuracy and the ability to manage fast-paced environments worldwide.

Responsibilities include data entry for invoicing and fuel records, assisting with hotel, catering, rental arrangements, and maintaining pilot/passenger areas.

Competenze

• High School diploma or GED; Associate's degree preferred.
• 2-4 years of relevant experience in a dynamic, multi-tasking environment.
• Proficiency in Microsoft Office; typing 40–60 wpm; strong math basics.

Mansioni

• Assist pilots and passengers with fuel orders, online times, arrivals/departures notices, directions, vehicle rentals, hotel and catering arrangements, and parking/AC key handling.
• Enter data related to invoicing, payment processing and fuel records.
• Maintain cleanliness and stock in pilot/passenger areas; ensure smooth daily operations.

Conoscenze

Interpersonal skills

Communication

Organizational skills

Customer service

Formazione

High School diploma or GED

Associate's degree preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Sheltair Aviation in Fort Lauderdale, FL seeks an Overnight Customer Service Representative to handle daily customer interactions, coordinate fuel orders, bookings and communications by phone, radio, email and fax. The role requires accuracy and the ability to manage fast-paced environments worldwide.

Responsibilities include data entry for invoicing and fuel records, assisting with hotel, catering, rental arrangements, and maintaining pilot/passenger areas.