Aviation Customer Support Specialist

inMy Jet; Nashville (TN); Vor Ort; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health, vision, and dental insurance

401(k) plan with matching up to 6%

Paid sick leave

Vacation hours

NRSA travel privileges

Overtime pay

Holiday pay

Zusammenfassung

Contour Airlines is seeking a Customer Service Representative at John C Tune Airport in Nashville, TN. The role involves handling rental car reservations, hotel bookings, catering orders, and coordinating aircraft departures and fuel orders while ensuring safe, friendly service in a fast-paced environment.

The position requires proficiency in Microsoft Office 365 (Excel/Word/Outlook), a valid driver’s license, and the ability to work nights, weekends, holidays, and varying schedules.

Qualifikationen

• Be at least 18 years of age.
• Must have a valid driver’s license and good driving record.
• Be authorized to work in the United States and able to travel.
• Must understand, read, and write English. Ability to understand, read, and write Spanish is preferred but not required.

Aufgaben

• Making rental car reservations and completing rental car reservation forms.
• Using the Total Aviation POS and concierge properly and to its maximum capability.
• Driving customer and rental cars.
• Making hotel reservations.
• Taking and submitting catering orders.
• Scheduling aircraft departure and arrivals.
• Receiving fuel orders.
• Filling out fuel and service orders.
• Receiving, recording, and relaying aircraft departure information and dispatching to the Line Service Technicians.
• Dispatching Line Service Technicians and giving inbound aircraft airport advisories, using two-way radio operations.
• The general cleaning of the facility, as well as keeping lobby area neat and tidy.
• Cleaning and filling of aircraft coffee pots.
• Filling and transporting bags of ice.
• Other duties assigned by management

Kenntnisse

Microsoft Office 365

Excel

Word

Outlook

English proficiency

Driver's license

Customer service

Tools

Total Aviation POS

Jobbeschreibung

Contour Airlines is seeking a Customer Service Representative at John C Tune Airport in Nashville, TN. The role involves handling rental car reservations, hotel bookings, catering orders, and coordinating aircraft departures and fuel orders while ensuring safe, friendly service in a fast-paced environment.

The position requires proficiency in Microsoft Office 365 (Excel/Word/Outlook), a valid driver’s license, and the ability to work nights, weekends, holidays, and varying schedules.