Aviation Customer Service Supervisor

Piedmont Airlines

San Luis Obispo (CA)

On-site

USD 28,000 - 32,000

Part time

6 days ago
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Benefits offered by this job

Paid training
Holiday pay
401(k)
Vacation
Family travel on the American Airlines
Medical and dental available

Job summary

Piedmont Airlines is seeking a Customer Service Supervisor to lead the cross-functional team at San Luis Obispo. You will manage daily operations, coach staff, and ensure adherence to policies while driving on-time performance.

The role requires strong organizational skills, the ability to multitask, and experience with office software. Flexible scheduling, including weekends and nights, is expected.

Qualifications

  • Excellent organizational skills and ability to multi-task.
  • Ability to work independently, set and meet deadlines.
  • Able to defuse conflicts among team members.
  • Familiarity with Microsoft Office Suite.

Responsibilities

  • Coach and provide career development to the team.
  • Manage operational activities of the department per policies.
  • Oversee staff with varied duties to ensure on-time performance.
  • Prepare daily/weekly/monthly reports and monitor operations.

Skills

Organizational skills
Multi-tasking
MS Office
Communication
Conflict resolution
Flexibility

Education

Bachelor's degree in Aviation or Business

Tools

MS Office Suite

Job description

Piedmont Airlines is seeking a Customer Service Supervisor to lead the cross-functional team at San Luis Obispo. You will manage daily operations, coach staff, and ensure adherence to policies while driving on-time performance.

The role requires strong organizational skills, the ability to multitask, and experience with office software. Flexible scheduling, including weekends and nights, is expected.

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