Airline Customer Service Supervisor

Piedmont Airlines; Bangor (ME); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Bonuses

Job summary

Piedmont Airlines Bangor station is seeking a Customer Service Supervisor to lead daily operations and a customer-focused team. The role emphasizes coordinating departmental activities per established policies, supervising staff, and driving performance to ensure top-notch service.

The supervisor line reports to the General Manager and requires strong organization and communication. Starting at $18.50 hourly, with benefits including training and travel perks on the American Airlines network;

Qualifications

• Excellent organizational skills and ability to multi-task.
• Ability to work independently and meet deadlines.
• Ability to work with all levels of management and support staff.
• Familiarity with Microsoft Office Suite.
• Flexibility to work a varied schedule.

Responsibilities

• Coach and provide career development to the team.
• Manage the operational activities of the department in accordance with policies.
• Supervise and monitor personnel to ensure on-time performance.
• Prepare daily/weekly/monthly reports and administrative duties.
• Drive motorized equipment and support operations during absences.

Skills

Organizational skills

Multi-tasking

Conflict resolution

Microsoft Office

Education

Bachelor’s Degree (Aviation/Business/related)

Tools

Microsoft Office Suite

Job description

Piedmont Airlines Bangor station is seeking a Customer Service Supervisor to lead daily operations and a customer-focused team. The role emphasizes coordinating departmental activities per established policies, supervising staff, and driving performance to ensure top-notch service.

The supervisor line reports to the General Manager and requires strong organization and communication. Starting at $18.50 hourly, with benefits including training and travel perks on the American Airlines network;