Aviation Client Relations Manager

Universal Weather And Aviation; Miami (FL); In loco; USD 60.000 - 65.000; Tempo pieno

Descrizione del lavoro

Air Culinaire Worldwide is seeking a Market Liaison, Guest Services in Miami, FL to maintain key client relationships and drive service excellence across orders and accounts. You will collaborate with Operations, Finance, IT, and Sales to ensure flawless catering execution and client satisfaction.

The role requires 2–5 years in account management or client services in aviation, with CRM experience and a US driver's license. Expect some travel and flexible hours as needed.

Competenze

• 2–5 years of experience in account management, customer service, or related field.
• Experience managing client relationships within aviation and catering is a plus.
• CRM experience with Salesforce is preferred.
• Proficient in Microsoft Office Suite.

Mansioni

• Serve as the dedicated primary contact for a portfolio of private jet clients and local FBO.
• Oversee all market orders to ensure highest execution and client relationships.
• Monitor order activity via SMS, WhatsApp, and Email.
• Coordinate with Operations, IT, Finance, and Marketing & Sales.
• Travel and participate in conferences and client meetings.

Conoscenze

Account management

Customer service

Communication skills

Organizational skills

Multi-tasking

Strumenti

Salesforce

Microsoft Office

Descrizione del lavoro

Air Culinaire Worldwide is seeking a Market Liaison, Guest Services in Miami, FL to maintain key client relationships and drive service excellence across orders and accounts. You will collaborate with Operations, Finance, IT, and Sales to ensure flawless catering execution and client satisfaction.

The role requires 2–5 years in account management or client services in aviation, with CRM experience and a US driver's license. Expect some travel and flexible hours as needed.