Catering Guest Services Specialist – Aviation & Events

Air-Culinaire-Worldwide; Coppell (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Air Culinaire Worldwide in Coppell, TX is seeking a Guest Services Agent to coordinate catering operations and deliver outstanding guest service.

Under supervision, you will work with Operations, IT, Finance and Marketing to ensure orders are processed accurately, priced correctly and delivered with care.

The role requires strong communication, organization, and flexibility, including evenings, weekends or holidays as needed.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s in Hospitality or Culinary preferred.
• Experience in catering/hospitality operations.
• Excellent organizational and communication skills.
• Ability to multi-task and work flexible hours.

Responsibilities

• Coordinate catering operations with multiple teams.
• Manage orders and ensure accurate processing.
• Communicate with clients to resolve issues.
• Assist with quotes and pricing research.
• Provide high level guest service and support.

Skills

Client relationships

Communication

Organizational skills

Schedule flexibility

Multi-tasking

Education

High School diploma or equivalent

Bachelor’s Degree in Hospitality or Culinary Field preferred

Tools

MS Outlook

MS Word

MS Excel

Job description

Air Culinaire Worldwide in Coppell, TX is seeking a Guest Services Agent to coordinate catering operations and deliver outstanding guest service.

Under supervision, you will work with Operations, IT, Finance and Marketing to ensure orders are processed accurately, priced correctly and delivered with care.

The role requires strong communication, organization, and flexibility, including evenings, weekends or holidays as needed.