Hotel Logistics Coordinator

inMy Jet; Cleveland, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Flexjet is seeking a Hotel Logistics Coordinator in Cleveland to join our Logistics team. You will work with the Scheduling Department to ensure crewmembers have suitable lodging and ground transportation during duty times.

The role requires a High School Diploma, 1–3 years in hotel/travel, strong communication, and the ability to multitask in a fast-paced, 24/7 operation. Night, weekend, and holiday hours may be required.

Qualifications

• High School Diploma or equivalent; 1–3 years in hotel/travel industry.
• Customer service experience preferred.
• Equivalent education/experience considered.

Responsibilities

• Confirm hotel accommodations per SOP.
• Arrange ground transportation as needed.
• Answer crewmember questions via email/phone.
• Complete invoice approval and coding.
• Update daily spreadsheets and reports.
• Support supervisor with miscellaneous projects.
• Provide solutions to crewmembers with logistics inquiries.

Skills

Customer service

Communication skills

Detail oriented

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

# Hotel Logistics CoordinatorFlexjetCleveland, OH, US6 days agoJob descriptionFlexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure crewmembers are provided appropriate lodging and ground transportation as needed during their duty times.Responsibilities• Confirm hotel accommodations as designated by the Standard Operating Procedures• Arrange ground transportation if necessary• Answer crewmember questions and requests via e-mail/phone• Complete invoice approval and coding• Update daily spreadsheets and reporting documents as needed• Complete miscellaneous projects assigned by supervisor• Responsible for completing necessary research and providing solutions to crewmembers that communicate and/or inquire about Logistics related issues• Other duties and responsibilities as assigned by managerQualificationsEDUCATION & EXPERIENCE• High School Diploma or equivalent; 1-3 years experience in the hotel/travel industry; previous customer service experience; equivalent combination of education and/or experienceREQUIRED SKILLS• Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business• Must be detail oriented and able to work productively independently or within a team• Excellent oral/written communication and problem resolution skills are required• Successful candidate will maintain a high level of professionalism while multi-tasking in a fast paced environment• Proficiency with Microsoft software applications and the aptitude to learn company specific software• Must have excellent analytical skills• Have a high level of professionalism and the ability to interact with all levels of leadership• Flexjet is a 365/24/7 operation and candidate must be willing to work nights, weekends, and holidays as the needs of the business requiredFlexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.